David G.
Panda express is better than most…
Panda express is better than most fast-food restaurant, but not the best. Panda express consists of many different foods to choose from like orange chicken, Kung pao chicken, Chow mein, Grilled teriyaki chicken, Broccoli beef, steamed vegetables, Shanghai angus steak, and Honey walnut shrimp. My favorite recommendation from this restaurant is the orange chicken and the chow mein. Compared to other food these two give me the best result when it comes to presentation Aswell as taste. Orange chicken is fried chicken glazed with sweet chili orange chicken sauce while chow mein are noodles and chicken dipped in soy sauce. Customer service is actually better than what you would expect compared to other fast-food chain from the panda I attended (Lilburn, GA). The first time I went there they recommended me their fried rice and orange chicken which was one of my favorite meals to get a couple months back, until I started regularly ordering chow mein with orange chicken. From what I remember they were nice and quick with my order, and they also have a glass window where you can see all the food they make. You also get to see how much there putting on your plate and they ask you if “you want more or less” which I think is a nice gesture, because you get to see what you’re getting and don’t have to wait until you get the bag to change your order. They also ask to help donate money to children hospital which I think is a positive push in our community, which is why I think their customer service is better than most fast-food chain restaurant. Presentation on the restaurant is not going to be the best, but you have to keep in mind that this is still a fast-food restaurant, so it not going to look the prettiest when it comes to presentation. They however keep the restaurant neat and clean I wish I could say the same for the bathroom but it’s a different story when it comes to presentation in there. I understand that it’s a public restroom but the several number of times I’ve been there; there is usually no tissues, or toilet paper to use. Other than their restroom, presentation is very neat, and they also have a nice window view of highway 78. Customers at panda express are also very friendly there Aswell. They usually don’t have allot of customers inside, but when they do; they usually have no complaint from customer from the times I remember coming in. This shows that this business is really good at satisfying their customer needs. They also have clean tables where people can set-up if they want to work, study, or watch videos while they eat, which I think is perfect for the restaurant environment because its never loud inside the establishment and the atmosphere is very calm and relaxing. When it comes to Pricing in panda express it is not bad, but not the best. The price in panda express has increased dramatically for a family meal from 2021-2023. The family meal from 2021 was 20 dollars until it increased to 29 dollars in 2022. In 2023 it raised up again to 35 dollars which I think is too much for a family meal, but there are meals that are under 20$ for example: plates, bowls, kid meal, and panda bundle. In my opinion I think the pricing is not bad depending on what you’re getting. In conclusion I think panda express is better than most fast-food chain restaurant, but not the best. It definitely could use a bit more improvement to help compete another fast-food restaurant, but they’re not bad enough to where they need to. My favorite part about this restaurant though is their calm atmosphere in the establishment, Aswell as their positivity for the community by donating money to the children hospital. In other words, I would recommend come grabbing a bite to eat at this restaurant if your close by and wishing to try out new things.