Panda ExpressReviews of pandaexpress.com

Panda express Brighton Co, had metal fragments in the rice. Took days to contact any type of Management. Panda mgnt could careless took 2 days for their Risk mgnt to call me. Only offered to refund the meal, offered no medical dared me to sue

Ashley was extremely rude. Took food out of my plate. Took the payment and walked away with attitude. Did not attend me when I approached to order. She was busy talking to other team members. Her attitude changed the min she came up to me like why I am even in that restaurant. She took portion out of my plate when I asked why she did that she is told me she already gave me enough portion again with huge attitude and told me it supposed to be 1 and 1/2 breast per portion. I because I asked, she on purposely give me small portion on orange chicken and then only 1 and 3/4 of breast portion on my big plate. She was like why I was even talking to her like she is Miss beauty queen, and I shouldn't be talking to her. Upon charging she walked away with attitude as well without even saying anything to me. I as a customer not only paying her salary, but I am also giving panda express a business to stay in business if your employee can't understand that and can't respect a customer, then they shouldn't be in business. I will share that to all my friends, family and my social media followers so they will know what kind of business you are running.

gone downhill after changing free 3rd entree if fill in cust sat survey, now comes by email and only lasts a week. smells of corporate greed with price increases as well ! used to be a big big customer on my US visits every 2 months.

Panda Express is another example of corporate greed. When they increased 2 entre plate price to $9.70+tax I still went there regularly. My nearest store is in Covington, WA. Now I am realizing the entree portion sizes are getting smaller. I am not a big eater but today I am still hungry after the meal paid close to $25 for two. The entree portions were ridiculously low. By the way I went to Applebee.s other day and two of us had great meals with drinks for under $40.

The worst food ever!!!! Tasted like old food, that's not right!! I went to PANDA EXPRESS at GREEN VALLEY HOTEL, in HENDERSON, NEVADA, and the food was TERRIBLE!!!!!!!!!!!!!!!!!!!!!

I ordered at the drive through and they got my order wrong, I turned around and headed back and wasn't treated very well for asking that they correct my order. I then asked for a refund they then refused. So, I called the corporate office and they did give me a full refund and promised training for the crew in Albany in the future. I will give them another shot in a year. Until then, I wish them luck with their training as I think this will help them out in the long run. To the management, I will say this, NEVER, EVER punish a customer for coming back and giving you a chance to fix YOUR problem. If you refuse, you are robbing yourself of an opportunity to improve.

I’ve come to the Panda Express on nine mile road in front of target, several times in the last 2 months, and every time they have given me food in a red carton, not a bowl. Today i went in and they gave me a bowl, which was fine, but when I ask why the bowl all of the sudden, they said they always do bowls… uuh, no! So when I told them again I never seen a bowl, always been red carton, but then again I told them it was ok, then the girl said you want a bowl with the shrimp, I said yes, she said well it will be an extra 1.45! I said ok, why is that, nobody ever has said that to me.. then this young manager comes over and says she’s just doing her job.. ok, well I just have never been told about a 1.45 charge for shrimp, and that’s all I ever get. Like you have no idea what’s going on, you just walked up..Anyway then after I pay I went to go get my utensils and no knifes, I ask for one at counter, no, they are out!!!! They need consistency at that place….

Literally one star, waited for 2 hours, they told me someone else picked it up and try to resolve it by giving me food which is half of the value. Then they just refunded me, which took 14 days something to arrive, sat here in starve, absolutely bad company