PandaDocReviews of pandadoc.com

The ease of use and ability to find what you are looking for is wonderful. There is not a lot of need to train on the application beyond an introduction and a few pointers. As someone completely new to this it has been incredibly easy to use and even clients have quickly discovered on their own how to leave a message in the document for me. At this stage I am not really finding much to critique other than I would like to be able to make a small edit and not have to resend for signing. In one case, the students middle name was added directly behind the last name, (not sure how as it was already in the right space, some glitch) Or when there was a letter added to a name one spot only.(Destiney as opposed to Destiny) If I could of deleted the letter or in the first case deleted the additional middle name without resend it would have been perfect. It wouldn't to my mind affected the legality of the document.

We have only been using PandaDoc for a few months now and it has completely made the way we do thing better and more professional. But it has also made our customers journey 100% better as well.

Thanks PandaDoc for helping me a lot. It's good to use and convenient for myself and all my clients.

I've been using Pandadoc for my non-profit, The Non-UPF Program. It's so user-friendly and reliable! It's such an easy process with the notifications arriving in my inbox for signatures. Grateful for a good purchase.

I was trained on Pandadoc about a month ago and I have been using daily since. The platform is easy to navigate. Still working on the best settings for me but the settings provide options to fit your business needs.

Really easy to use, Super simple at both ends makes documents easy to return, saving time chasing signatures!

Our company has been using Pandadoc for a long time, and the past few months have been nothing short of unbelievable. We are a large organization with a formal procurement center, clear approval paths, and strict requirements around any commercial or contractual change. Nothing moves fast in a structure like ours, and Pandadoc was well aware of that. In August we received an email stating that beginning in October Pandadoc would start charging 2 USD for every document created. Not signed. Not completed. Simply created. This was on top of an already active annual business subscription that we had fully paid. The new charge made no sense to us, so we entered negotiations. After lengthy discussions the fee was lowered to 0.5 USD per document, which is the highest amount our procurement would even consider. To put this in context, Zoho starts at 0.5 USD with clear public pricing and no surprises. We forwarded everything to procurement for their assessment, exactly as required by our internal processes. Despite that, on 7 November Pandadoc suddenly charged our card 6828 USD for October usage. They did this without sending the invoice to our email. The timing and method suggest they expected us to block the card if we saw the invoice first. The most concerning part is that they did not provide any breakdown of where this amount came from. The number of documents they claim we created does not appear anywhere in the Pandadoc dashboard, so we have no way to verify or even understand what they believe we used. We have now escalated this matter to our legal department, and a full investigation is in progress. At this point our trust in Pandadoc as a partner has been seriously damaged, and we strongly urge any company with structured procurement processes to be extremely cautious before committing to this platform.

They are the best. It makes closing deals so easy. I prepare a contract in minutes and its signed without hassle.