PandaDocReviews of pandadoc.com

If you are after forms or template with signature and integration with some CRM, it's ok. If you wish to add more, and requiring urgent attention. BAD LUCK! Running almost 3 days to get a simple onboarding of additional seat to a workspace. Sent me multiple (6) emails with one touch onboarding.. but cannot sync or automatically be integrated with a simple click, no other instructions provided so was left on requesting support -- TOOK ME ALMOST 3 DAYS TO GET TO THE BOTTOM OF IT. WAITED TO MATCH THEIR TIMEZONE ONLY TO BE TOLD THAT THEY DON'T HAVE A PHONE SUPPORT. I DO NOT USUALLY GIVE BAD REVIEWS AS I ALWAYS TRY TO UNDERSTAND THE BUSINESS SIDE BUT THIS IS JUST SHIT ESPECIALLY IF YOU ALREADY PAID, FOLLOWED INSTRUCTIONS AND THEIR SYSTEM IS THE PROBLEM.

I keep getting requests to sign a form from a company I’ve never heard of and don’t have a website Panda doc appear to be uncontactable

Complete scam. My son spoke to a Jordan from PandaDoc got a 5,000 dollar loan to pay himself from Affirm under my sons name . We tried cancelling not even 9 hrs later but the loan had already been paid to Joran at PandaDoc, he said he can’t cancel cuz he already got his money and my son has to pay affirm. Stay away from this it’s a complete scam. Might have to get a lawyer to help. There is no contact number to call PandaDoc directly.

Très mauvais SAV - Bien lire les clauses du contrat avant de payer.

Suddenly Ambushed by their new model. We can no longer send any documents to more than 2 recipients, and must pay $105/month for 3 seats.

Took money without consent and impossible to get a refund. Wholely unhelpful

looks ok but completely false advertising. i wasted half an hour setting up then it says "to prevent spam" i must pay for premium.

The worst digital company I have ever used. Customer service is terrible and every response to an issue is from a bot with a ready made answer. I canceled my membership the day they renewed it and they REFUSED to refund my $588. We went back and forth for days, and there was a refusal to a refund. They send so many marketing emails. anything of substance regarding membership gets lost. Each email from them was AI generated and robotic. Forget dealing with a real human who can help you. I feel 100% fleeced.