Geraldo
Great products
Great products, great service

Design your own genuine Panama hat, handcrafted in Ecuador, or choose from our available inventory. Panama Hats Direct has specialized in authentic Panama hats for more than 26 years, with a focus on quality craftsmanship, custom options, and personal customer service.
Panama Hats Direct (panamahatsdirect.com) has 493 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Geraldo
Great products, great service
David
Excellent service, hat fits perfectly, very fine quality not available in the US. highly recommend. DL Wilkey Capt USN Ret
Tim
I've gotten two hats made by Panama Hats Direct and they are both excellent hats. I wear them almost constantly and they look great, feel great and are perfect sun protection. If you want a 'Real' Panama hat that is made just for you there is no better source than Panama Hats Direct
Mark M.
I bought a panama from these folks in 2015 and it was a most wonderful hat! It came in a very cool box and I was perfectly satisfied with it. Unfortunately, ( this is true, not a homework story ) my dog ate it!!!! Now I live in England where Panamas aren't able to be worn much. But I will always think of that hat with affection, unlike the dog.
Don H.
Great people to work with. They have an outstanding selection and I appreciated the opportunity to design my hat to my specifications. This is truly THE go-to source for Panama hats!
Donald
Measured my head, was sent the wrong sized hat. They said they would replace if I paid $30.00 to ship it back. I stuffed some foam in the brim and vowed never to buy anything from them again.
Response from Panama Hats DirectAug 29, 2017
Our hat sizing is very precise and it is very rare for us to make a mistake on hat sizes but if we make a mistake we will pay for your shipping charges. Our standard policy is that we do not cover shipping since is so rare that it is our fault but we certainly are human and we can make mistakes so if it does happen we will cover the cost of shipping and we have ben known to throw in a free hat for the trouble! So i encourage you to contact us directly with any concerns. we are easy to get a hold of 1800-876-6956. Casey
vincent
Service was great. Kept in touch regularly letting me know every step in the process. Very much appreciated!! Then I received my hat, I was so excited opening up the box...... then there it was MY PANAMA!!! I took it out of the box and put it on and went for a walk. By the time I returned home, the brim was wavy all around the brim..... and unfortunately it still is. I can't not get it to flatten out.... do you have any suggestions?
Response from Panama Hats DirectAug 29, 2017
Vincent, I see you ordered a custom hat with a little larger then standard brim so it takes a little extra work to get the brim to lay the way you want sometimes with brims over 3". and Yes panama hats are very customizable! and shouldn't be to hard to adjust this brim yourself we have a few videos on this at: https://www.panamahatsdirect.com/hat-care.php large Brims can react differently in different humanity conditions i is a natural straw and absorbs or dries out in different regions so that on occasion it needs a little help to lay nicely but with a little effort i am sure it will start working better for you. if not we are still here to help you out we can always add a little more stiffener to your hat for you if you would like it to be less floppy of a brim and hold its shape better Casey
Gavin
Great service, great hats and fantastic prices. Always very helpful with any questions or problems and overall a pleasure to deal with.