Panama Hats DirectDesign your own genuine Panama hat, handcrafted in Ecuador, or choose from our available inventory. Panama Hats Direct has specialized in authentic Panama hats for more than 26 years, with a focus on quality craftsmanship, custom options, and personal customer service.
Panama Hats Direct (panamahatsdirect.com) has 493 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Alain H.
Outstanding quality for the price. The hat I purchased from PHD was exquisitely crafted with great attention to detail. It was custom sized and fit like a dream. I also truly enjoyed the regular email updates throughout the finishing process, complete with pictures. I will never purchase a Panama hat from anyone else!
Donald J.
I've bought five hats from Panama Hats Direct; I gave one away and kept the other four. PHD delivers a first rate customer experience:. Great product. Attentive service. Best price -- and a range to fit most pockets.
Bobby D.
Ordered a hat and was to travel in a few days. Ordered the DHL expedited. After the order was placed I got emails with pictures of my hat and the updated timeline. I advised the person (US based phone) that I needed it ASAP and it arrived in 4 days. The quality exceeded my expectations and I can begin my travels. Totally unexpected customer experience.
Ckennedy
Just a note to let you know that Casey Dalzell with "Panama Hats Direct is a joy to deal with and a truly honest person. I own over thirty hats and will not deal with any other company or person for my panama's. A word of caution, there are others trying to make you believe they are the "Panama Hat Direct Co." by misspelling the name and using it as theirs or by using the words in front of their Mall Company. DON'T BE FOOLED. Casey is a honorable man, his prices are very fair and he treats the artisans and customers honestly. Truly none better.
Terry A.
My hat was flawless and delivered in perfect shape. The quality of their hats has always been excellent.
Bear G.
From the first telephonic contact until the arrival of a perfect Ecuadorian Panama hat at my door, this company was a complete pleasure to deal with. Highly recommended!
Lee
I felt like a family friend. Great communication. Love my hat. I ordered the horse hair band and didn't like the look. I replaced it with the traditional look. Don't fight tradition. Transparent and honest, great experience.
Simion C.
I am happy with my hat , I am placing 2 more . Excelent communications with Casey. Good organization
