PaintVibe.com - Paint By NumbersReviews of paintbynumbers.shop

Response from PaintVibe.com - Paint By NumbersFeb 2, 2026

Thank you for sharing this with us — we understand how frustrating that can be, especially when you’re excited to work on a design you love. Painting should be relaxing. We’d really like the chance to make this right for you, so please reach out to [email protected] and our team will be happy to help resolve this. We truly appreciate your feedback.

Response from PaintVibe.com - Paint By NumbersDec 19, 2025

Thanks so much for your patience—we completely understand the frustration. The holiday peak season has caused heavy carrier delays worldwide, and unfortunately delivery timing is outside of our control once orders are in transit. That said, we promise the wait is worth it! We use top-quality canvases and paints so you’ll have a truly memorable PaintVibe experience once it arrives. 🎨✨ We appreciate you sticking with us!

Response from PaintVibe.com - Paint By NumbersAug 25, 2025

Thanks for your feedback! We totally understand how that could be frustrating. We do note in our FAQs that all prices are in USD since we ship internationally, and sometimes your bank’s conversion can create a difference. We really appreciate your support and hope this helps clarify!

Response from PaintVibe.com - Paint By NumbersJun 5, 2025

So sorry to hear you had that experience. We totally get how frustrating that is. If the paints arrived dried up, we can help revive them or send you a replacement if you'd prefer. If you’d rather return the kit for a full refund, return shipping would need to be covered by the buyer, as stated in our policy. Feel free to reach out to us at [email protected]. We’re here to help make things right.

Response from PaintVibe.com - Paint By NumbersJun 12, 2025

We’re really sorry for the frustration and delays you've experienced. We completely understand how important this custom painting of your dog is to you. We did send out the revised version you approved, and records show it was delivered. While international shipping and customs can sometimes cause unexpected delays that are unfortunately beyond our control, we still issued a full refund to make things right because we truly value you as a customer and care about your experience with us.

Response from PaintVibe.com - Paint By NumbersMay 29, 2025

First and foremost, we're truly sorry for the frustration and inconvenience you experienced. We absolutely understand how upsetting it is when a package is marked as delivered but hasn’t actually been received — and even more so when you don’t hear back right away. While shipment and delivery tracking are managed by third-party couriers and sometimes fall outside of our control, we want to reassure you that we always stand by our customers when something goes wrong. Once we became aware of the issue, we stepped in and sent a full replacement package, even though the original tracking showed it was delivered — and we did so at our own cost, because your satisfaction means more to us than the loss. We're also glad to see you later confirmed that the second package did arrive. We truly regret that your first impression was anything short of excellent, and we’re grateful you gave us the chance to make things right. If there’s ever anything else we can do for you in the future, please don’t hesitate to reach out — we’re here to help.

Response from PaintVibe.com - Paint By NumbersJan 31, 2025

Thank you for sharing your feedback, and I sincerely apologize for the frustration you experienced with our customer service. I completely understand how important it is to get timely responses, especially when you’re trying to manage or cancel an order. If you ever need assistance in the future, please don’t hesitate to reach out at [email protected], and we’ll make sure to provide a better experience.