Pagani DesignReviews of pagani.design

I forgot to 'google' before I placed the order directly with the company. Also, I did not read the return policy before I placed the order. One can say that it was my fault for not doing my own research. After receiving the product, I found that the same watch was sold through AliExpress for a much cheaper price. I wrote to the company asking for a price match and their response was "products sold on such platforms are not official Pagani Design products and do not include official warranty or after-sales support" which I totally disagreed as I bought many products on Amazon, Ebay, AliExpress, Temu etc... . The company suggested me to return but it's too much of a hassle to return as I have to pay for the postage to China and I am a bit worried I may not get my money back in full as I have already open the package.

Consiglio di non acquistare direttamente dall'azienda perché si appoggia a una distribuzione non verificata. A me è arrivato il pacco vuoto senza l'orologio acquistato e poi ti fanno sottintendere che sei tu il disonesto. Se poi interessa proprio acquistare un orologio Pagani è meglio rivolgersi a Amazon o similari pagando qualcosa in più ma con maggiori garanzie

Ho ordinato un orologio con quadrante azzurro, ed è arrivato con quadrante blu scuro. Ho immediatamente chiesto il reso dell'orologio e rimborso della somma pagata, per difformità rispetto alle foto pubblicate, ma mi è stato negato

I do not recognise the negative comments here. I bought a Pagani watch in May and I received full tracking information. Admittedly, the delivery mechanism is a little slow but the watches do come from China. When I received my watch, the bezel had been installed incorrectly; not the end of the world but a little frustrating. However, one email to Pagani and everything got sorted out. I was asked to return the watch to an address in Germany (Pagani refunded the postage costs within one hour), a new watch was ordered, and I received a very gracious apology. The new watch has arrived and it is perfect. I couldn't have asked for better customer service.

Ho ricevuto adesso l orologio acquistato il 7 Maggio scorso. L oggetto supera le mie aspettative e sembra veramente ben fatto oltre che molto bello. Imballato magistralmente con card garanzia però non timbrata né firmata e né completata per cui penso che sia nulla. Con i tempi di spedizione non ci siamo, sono lunghi. Troppo lunghi. Do 4 stelle solo per la spedizione per il resto, ripeto, sembra tutto ok. Se qualcosa non dovrebbe andare lo scriverò in seguito.

Placed my watch order May 15 got tracking number on May 16 there as been no change to tracking information since then. All my emails have been ignored no action whatsoever. I consider this to be a scam site,avoid at all costs I must now update my review,I received my watch on June 8 I am highly delighted with the quality and feel of the watch. However I have still not received any reply to my emails. I retract my comment SCAMMERS

Modtog et ur med Miyota værk, i stedet for det jeg bestilte - med NH35A værk. Nu har jeg så besværet med at skrive til dem, og få det byttet, eller få pengene tilbage. Har endnu ikke fået svar på min mail fra 20. Maj 2026.

Bonjour, Franchement n'achetez pas leurs montres. Réception de la montre impossible de changer la date , Après les avoir contacter je devais renvoyer la montre de mes propos moyen, sachant qu'il falait encore le délai de l'envoi plus la réception et le retour .pour une montre neuve a plus de 100€ c'est inadmissible.sachant qu'elle irait a la poubelle directement,il aurait pû en n'envoyez une autre directement. Maintenant elle ne marche plus du tout.je les ai contacté et après plusieurs échanges par mail, je ne sais pas m'en servir.j'ai plus d'une vingtaine de montre en ma possession ms bon. Il y a d'autres marques beaucoup mieux au même prix. Ne perdez pas votre temps.