Pack Up + Go Reviews | Read Customer Reviews of packupgo.com

Pack Up + GoReviews of packupgo.com

4.7661 reviews
Activities & Tours
PO Box 3707, Pittsburgh, Pennsylvania

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Pack Up + Go

About Pack Up + Go

We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart! Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax. We take it from there! We'll book your whole trip, but won't tell you where you're going.One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go! We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.

Pack Up + Go (packupgo.com) has 661 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: packupgo.com
Website: packupgo.com
Category: Activities & Tours
Location: Pittsburgh, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pack Up + Go reviews

661 approved reviews, newest moderated first

Sarah
Jul 4, 2025
Eating our way through Philly
Who knew there was so much culinary variety in Philadelphia?! Loved the food tour that was scheduled for us. Plus, we hit the historical highlights over our long weekend.
Response from Pack Up + GoJul 4, 2025
Isn't Philadelphia just the most magical city?! We're so glad you had such a great time, and hopefully your stomachs aren't too full and that you brought a tupperware for the leftovers! Seasoned food tour traveler hack ;) It sounds like your trip planner hit the nail on the head with your trip + we couldn't be happier! What foodie city should we send you next?
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mary
Jul 2, 2025
We had a wonderful time in Boston
We had a wonderful time in Boston! It was the perfect combination of planned activities and free time. I loved not having to do a lot of planning.
Response from Pack Up + GoJul 4, 2025
That is so great to hear! Our trip planners take your personal preferences into consideration every time! If you're a traveler who wants to fill your itinerary with activities, we got you covered! If you just want to relax in your destination, no problem! Even though it's surprise travel, you have all the control over your itinerary! Just tell us everything you want us to know and we'll communicate with you if we ever have questions, but leave the admin to us!
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Debra
Jul 2, 2025
Great girls trip! The only question is "When can we go again!"
We had such a great time on our Pack Up +Go trip to Austin. The list of things to do provided was our go to each day. We especially enjoyed the Secret Food Tour and our tour guide, Molly, was so knowledgable and fun to spend the afternoon with. Lillian from Pack Up + Go was so helpful when our flight was cancelled. She made the rescheduling with the airline and hotel a breeze. Thank you, thank you for a great girls trip
Response from Pack Up + GoJul 4, 2025
This is amazing to hear! :) We're so glad that you loved Austin and that your food tour was fun! What's not to love? Food and culture in one activity! We think it's one of the best ways to get to know your destination and get around like a local! We have to pride ourselves on our 24/7 travel support specialists as well! If issues ever arise, they're there 24/7 to make sure you feel heard and get to the bottom of the problem. We're so happy that Lillian was able to help you, so you could go back to focusing on memories!
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Michael
Jul 1, 2025
City Views!
we are normally the beach/coastal goers so this was a outside the norm for us BUT we had a blast. We also were able to hit up a "beach" off lake Michigan! This was to celebrate as a "mini-moon" after our wedding, at check out the hotel asked if we received our champagne and chocolate package at check in which we did not so they adjusted. Chicago was great and everything was planned out perfectly. Dinners were perfect and boat tour was awesome.
Response from Pack Up + GoJul 4, 2025
We love to hear it! Hearing that our travelers were open to exploring and had a great time in a destination they never would have thought to book before is one of the reasons we love planning trips! We're really happy to hear as well that you received our champagne and chocolates before leaving as well. Mini-moons are such a great way to escape for a short time and celebrate love on a smaller scale before diving into a bigger honeymoon! We couldn't be happier to be apart of your story :)
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Crystal
Jul 1, 2025
Worth it!
I have been on 2 Pack up and Go trips. Both exceeded my expectations. I love the excitement leading up to the trip. My trip was thoughtfully planned, the accommodations were top tier. Looking forward to my next trip.
Response from Pack Up + GoJul 1, 2025
We love to see repeat travelers :) We're so glad you had such a great time and on the second time around! It's such a treat to send travelers to new destinations they never thought to enjoy! Should we make this an annual thing? Third times the charm :)
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Victoria
Jun 29, 2025
Stress free fun!
The trip was amazing! We went to Chicago and had a great time. I love that the activities and reservations for dinner were planned for us. It made the trip stress free.
Response from Pack Up + GoJun 29, 2025
Isn't Chicago just the best city?! We're so happy you had such a great time! Traveling should be about making memories + taking in the destination, living in the moment! Let us handle all the itineraries and the planning so you can go straight to experiencing :)
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customer
Jun 29, 2025
Thank you team for making our first…
Thank you team for making our first vacation together in some time so relaxing and fun! Especially for our babymoon, the team created such a memorable trip and we felt like they really listened to our input.
Response from Pack Up + GoJun 29, 2025
We love being apart of so many memories for our travelers! We're so happy you had such a great time on your babymoon trip with us :) We definitely pride ourselves on our customer service team for making sure our travelers are heard + supported pre, mid, and post trip! It's also so great to hear that your planner hit the nail on the head with your itinerary. Where to next? :)
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Lynn L.
Jun 28, 2025
We booked a short road trip and…
We booked a short road trip and everything was perfect! The town they chose for us to travel to, the accommodations, the planned activity and the dinner spot were all great and met our preferences. The added info you get (additional activities, restaurants, etc.) were spot on and helped us choose when we didn't have something planned. It was so fun not to know where we were going until the day of departure! Amd then knowing support was just a phone call away if something went awry, was so helpful. (Nothing did and we didn't need to call.)
Response from Pack Up + GoJun 28, 2025
We're so happy to hear your road trip was a perfect match! 🚗✨ It’s always our goal to take the stress out of planning and leave you with just the fun + surprises. We’ll be ready whenever you're up for the next adventure!
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