Pack Up + Go Reviews | Read Customer Reviews of packupgo.com

Pack Up + GoReviews of packupgo.com

4.7661 reviews
Activities & Tours
PO Box 3707, Pittsburgh, Pennsylvania

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Pack Up + Go

About Pack Up + Go

We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart! Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax. We take it from there! We'll book your whole trip, but won't tell you where you're going.One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go! We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.

Pack Up + Go (packupgo.com) has 661 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: packupgo.com
Website: packupgo.com
Category: Activities & Tours
Location: Pittsburgh, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pack Up + Go reviews

661 approved reviews, newest moderated first

Kristy
Jul 14, 2025
We had a fantastic trip to Chicago
We had a fantastic trip to Chicago - way more planned than we expected and everything was perfect for us! Will definitely be booking another trip soon
Response from Pack Up + GoJul 14, 2025
This is such fantastic news! Isn't Chicago so amazing?! Your trip planner really hit the ball out of the park with your itinerary! Spa day, food tours, improv comedy nights! You definitely got the whole Chicago experience! It's like you're basically a local now! Let's see if we can make the same magic happen for you in another city, maybe one you never even thought to explore before :)
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Joseph
Jul 14, 2025
You guys did such an amazing job with…
You guys did such an amazing job with the trip. Planning the food tour early was smart so we had places to go through the trip. The dinners were selected so well. We told our food tour guide about the dinners you choices and they were blown away by the choice bc some of them were lesser known gems. I look forward to using your service again many many times in the future!
Response from Pack Up + GoJul 14, 2025
We love to hear this! Our trip planners know all the local gems + that's what makes Pack Up + Go so special :) We want our travelers feeling like a local, knowing all the hidden gems of the city! We're so glad you felt like a faux local! And we agree, a food tour in the morning keeps the hunger away! What better way to get to know your destination then by eating your way through their iconic local spots! Now that you're a seasoned traveler, you'll remember to bring a Tupperware for any leftovers :)
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Sami
Jul 11, 2025
It's a small world
It's a small world. The Inn we stayed at we were planning on talking to about our Kansas City Irish fest! I loved how the activities you reserved for us are some that I would have chosen to do myself. The only thing I would have changed were some of the supper reservations.
Response from Pack Up + GoJul 14, 2025
Wow! How kismet! Your pre-trip survey really lets our trip planner get to know you well + helps them plan the perfect vacation for you! Sounds like they hit the nail right on the head with your accommodation! We're so glad you had such a great time + we definitely would love to plan another trip for you! Always remember that your trip itinerary is flexible + we can always change your dinner reservations :) Feel free to reach out to us during your trip if you'd like to cancel or change a reservation that we made! We're here to make sure you have the most memorable time on your trip so we'll do what we can to make that happen!
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J. A. H.
Jul 11, 2025
Enjoyed activities in Boston and…
Enjoyed activities in Boston and walking around the city. Places selected for dinner were fun. My partner-in-crime was not at all excited about Boston and ended up rating the city / trip an 8/10 - huge improvement!!!
Response from Pack Up + GoJul 14, 2025
We love to hear it! It's always amazing when our travelers expectations are surpassed! It sounds like your traveler partner couldn't help but give into the natural charm that Boston has to offer :) It's such an amazing city, with so much to offer for all different types of travelers! Relaxation or action, Boston definitely has it all. Let's see if we can get their rating to a 10/10 next trip! :)
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Jackie
Jul 10, 2025
Would NOT recommend for families
Would NOT recommend for families. Didn’t take into account my goals or preferences.
Response from Pack Up + GoJul 10, 2025
Hi Jackie, we're genuinely sorry for any disappointment you encountered on your Pack Up + Go Trip. If you still feel that there is more to discuss, we did reach out via email + would love to hear any additional feedback you have or anything in particular you would like us to know!
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Alison H.
Jul 10, 2025
Anniversary in Savannah
We headed to Savannah, not too far from our home but a pleasant drive. The choices of things to do and restaurants were so much fun, but with the flexibility of a morning hanging out in the hotel. They took the guesswork out of the trip, we had so much fun!
Response from Pack Up + GoJul 10, 2025
Thank you for trusting us with your anniversary trip! We love crafting getaways that blend exciting plans with room to relax. Let's do it again next year!
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Kelli
Jul 9, 2025
This experience was amazing!
This experience was amazing! I loved where we ended up (Savannah, GA), which I would have never chosen on my own. I felt like the activities chosen for us were spot on to match our interests and what we were looking for when we completed the survey. So many details were covered, that I felt we truly got to take a vacation where we could just go with the flow and enjoy instead of worrying about planning everything.
Response from Pack Up + GoJul 9, 2025
We’re so glad you loved Savannah - it's one of our favorites! Can't wait to plan another stress free getaway for you soon!
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Melanie
Jul 9, 2025
Overall it was great
Overall it was great! I was happy with the destination. I appreciated the public transportation from the airport. I was happy with almost all the prepaid activities. The only one we didn’t do was going to the production of Mama Mia. I was disappointed so much of our budget went to those tickets. This is our second pack up and go trip, and we’ve been booked into hotels in downtown locations. These are neighborhoods that we don’t generally want to spend a lot of time in. It would be be nice to stay in quirkier neighborhoods that aren’t the central business district. We had a good time though!
Response from Pack Up + GoJul 9, 2025
Thank you for your feedback! We are so glad you enjoyed your destination + hope we can plan another surprise for you soon!
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