Mike B.
Customer service went above and beyond…
Customer service went above and beyond to help me get my order right. They saw issues in my design and held the project so I could fix these with their guidance. Highly recommend their services.
Packlane makes it easy and affordable for small businesses to design and order custom boxes and packaging. Through Packlane's online store, customers can apply their own branding and artwork to various stock packaging styles, get an instant quote, and preview their box designs in full 3D using state of the art browser technology. Customers can place orders in quantities as low as 10 units and see it delivered in 2 weeks.
Packlane (packlane.com) has 452 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Mike B.
Customer service went above and beyond to help me get my order right. They saw issues in my design and held the project so I could fix these with their guidance. Highly recommend their services.
Evolve M.
Our boxes are perfect and the customer service with this company is over the top! We needed a little extra help and they were very patient with us and very helpful. Turnaround was also faster than expected! Definitely recommend!
Jaimi
Haven't received my order yet... but the customer service was incomparable so I had to write this review. They were so helpful and diligent in getting back to me about my concerns, cannot recommend enough!!
Michael M.
Needed help with artwork and increasing order qty. It was handled quickly and seamlessly. Thanks.
Goldo L.
Jeanne is the best. very efficient, friendly and patient person. Overall, easy and professional. I will keep using this website for boxing items.
The Crafty B.
Really glad I went with Packlane. I submitted artwork that had an entire segment upside-down (it was hard to tell given how the mailer box folds up). Packlane flagged the issue within an hour of me submitting the artwork and resolved it right away. Looking forward to my mailers with everything right-side-up :)
Jesse W.
If I could give 10 stars I would. Packlane's service & their rep Bree's awesome and rapid communication were top notch. I don't usually leave reviews but they deserve all the commendations. Boxes came out great all thanks to their wonderful team. Wish them all the success in the world, and I'm sure their future is bright!
Dale A.
thankyou for living! had best experience of your company.