PackageHopper by MyUSReviews of packagehopper.myus.com

They came through for a small shipment to Sweden last summer, so I tried them again for a small gift to the same address in Sweden and the identical item to a friend in France. I see that they have told Aramex, the international shipper, different weights for identical items. My biggest problem that they do not respond to emails or WhatsApp texts and their "24x7" chat service is never working. Their customer service is non-existent.

Sent a package almost a month in advance for my stepson‘s birthday. The shipping was incredibly cheaper than using the United Postal Service or FedEx directly.. printed out the label, took it to FedEx dropped it off but didn’t know that I needed to print out customs sheets after reading the details. Package was sent to West Africa Dakar took about a week in half to make it there …I was able to watch all the movement of the package that made me feel reassured. Package went Paris, west Africa then some small country…it sat there for over a week, called customer service at FedEx then they transferred and given a number at FedEx in Africa talk to probably five or six people after multiple calls to find out that the package needed a broker I needed to open up an FedEx account so FedEx could be the broker/to transport to local post office … this was mayhem… we sorted it out the package arrive about 3 days after my son‘s birthday. But it did get there and I was not charged any additional fees … skeptical to use again… just a big headache.

Used them to send overseas package, worked great so used them again, this time my package got held up and never delivered for a reason never fully explained to me! Package Hopper kindly offered a full refund which they didn’t send, when I kept checking on it they finally sent it to my PayPal but disputed it 2 days later and got their money back! They did it in a way that made it look like I offered them a service I didn’t provide and when I responded to dispute PayPal didn’t even review my document showing it was refund! Now I have a negative balance in PayPal because I had already transferred the money! Still trying to resolve this thru PayPal! Update: After multiple emails back and forth they have reissued my refund!! I am cautiously waiting to see if they leave it this time! My experience with them the first time was excellent so hopefully this is now resolved!

Same issue as posted by others. Paid Package Hopper$48. Received shipping label (FedEx). Dropped package at nearest FedEx location. Package was accepted without question. Packaged delivered without problems. But now 2 weeks later I have received a bill for $304 from FedEx. Surely FedEx should be billing PackageHopper. PackageHopper followed up stating there was a problem that has been resolved. So no additional money is due to FedEx

Absolutely awesome, two packages to France got there three times faster than the post office and at a major league discount. They got my business!! UPDATE. My last box was double billed for no reason. Tried contacting the company but no results. UPDATE….. their website got hacked. I did get a note that they’re working on it and the site is down. So I will give them the benefit of the doubt.