Tom
Lousy Customer Service
Ordered Pool Cue and paid online. Ozone came back and said Pool Cue not in stock and they have no idea when it would be back in stock. Would I like to cancel or wait. Of course this is all done through email, no phone number to call. I suggested for them to send me a different cue that was closet to price of the one i ordered. Cue I ordered $109, new cue $119. Came back two weeks later and said order was canceled. If cues are not in stock do not sell them. Or, offer upgrade still making nice profit.Ended up getting better cue on Amazon for $89, so all worked out for me.