Carol L.
Great customer service with Audrey Murrill
Audrey is an excellent oxygen consultant--she was friendly and helpful from the start. I first called on 7/7/26 and was able to speak with Audrey right away instead of having to wait to be "next in line". My husband requires oxygen at night when using his BiPAP machine and he needs a portable oxygen concentrator for travel that provides a continuous flow. Audrey is very knowledgeable and answered all my questions about the Zen-O concentrator. She explained what would be included in the order, the warranty, etc. It took a few days to receive the chart note from the physician that the oxygen was required, but the order went through seamlessly. Then the delivery was three days earlier than expected! It was a pleasure working with Audrey and the Zen-O will work well. (we especially like the well-designed cart for the concentrator)
Response from Oxygen Concentrator StoreJul 24, 2026
Thank you so much, Carol, for this detailed and thoughtful review. We're delighted Audrey could answer all your questions about the Zen-O and that your delivery arrived early. We hope the Zen-O continues to serve your husband well. If you ever need anything else, feel free to reach out, we're here to help!