Oxygen Concentrator StoreReviews of oxygenconcentratorstore.com

Response from Oxygen Concentrator StoreJul 13, 2023

We're glad to hear that our team at the Oxygen Concentrator Store was persistent in assisting you and fulfilling your order. Customer satisfaction is important to us, and we appreciate your patience and understanding throughout the process. If you have any further questions or need any additional assistance, please don't hesitate to reach out. Thank you for choosing our store, and we hope to serve you again in the future!

Response from Oxygen Concentrator StoreJul 13, 2023

Thank you for your feedback. We're pleased to hear that the shipping of your item was fast and efficient. We strive to provide timely delivery for all our customers. If there is anything we can do to improve your experience and earn that extra star, please let us know. We appreciate your business and hope to serve you again in the future.

Response from Oxygen Concentrator StoreJul 13, 2023

Thank you for your kind words, Jack. We're delighted to hear that Crista and Aaron provided you with excellent customer care and handled your order cancellations promptly and professionally. We take pride in our team's responsiveness, knowledge, and integrity. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again.

Response from Oxygen Concentrator StoreJul 13, 2023

Thank you for your kind words about Sean Lowe and our customer service. We are committed to providing exceptional support to our customers, and we're thrilled to hear that Sean went above and beyond to assist you. We will make sure to pass along your appreciation to Sean and let him know about the positive impact he had on your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.

Response from Oxygen Concentrator StoreJul 13, 2023

Thank you for your kind words! We're thrilled to hear that our team provided you with amazing service and promptly resolved the missing piece issue. Customer satisfaction is our top priority, and we appreciate your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.

Response from Oxygen Concentrator StoreJul 13, 2023

Thank you for your feedback, Jim! We're glad to hear that it was easy to get in contact with our team and that the salesman was able to assist you with your needs. We apologize for any inconvenience regarding the hose length. Your input is valuable to us, and we'll take it into consideration to improve our offerings in the future. If you have any further questions or concerns, please feel free to reach out. We appreciate your business!

Response from Oxygen Concentrator StoreJul 13, 2023

Thank you for sharing your experience with us. We apologize for the inconvenience caused by the broken handle on the Caire Eclipse 5. We appreciate your patience and understanding throughout the process. We're glad to hear that Chris was helpful and courteous in resolving the issue by arranging for a replacement unit. It's great to know that the new unit arrived with the handle intact and that it is working well for you. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing us and we're here to support your mobility and travel needs.

Response from Oxygen Concentrator StoreJul 13, 2023

Thank you for your kind words and feedback. We're thrilled to hear that Todd provided you with fantastic customer service and went above and beyond to assist you. It's great to know that his recommendation proved to be a better choice for you and that he was diligent in obtaining the necessary approvals from your doctor. We understand the importance of timely service delivery, and we're glad to hear that it was fulfilled as promised. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing us, and we're here to support you with your oxygen needs.