Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
oxygenconcentratorstore.com
Website
oxygenconcentratorstore.com
Category
Tools & Equipment
Location
Centennial, Colorado
Listed on Five Star Index
2026
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The company replied to 94% of reviews.
Latest
Most recent review: October 2026.
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I'm really enjoying my Caire Freestyle Comfort so far! It's quieter than my other brand concentrator and very easy to use! The carry bag could use a bit of an adjustment though, but it's workable! The Freestyle is very well designed in my opinion! Chris Hollis was very helpful in getting the deal finalized, for which I am grateful! Running smoothly so far! And Customer Support has been wonderful! Appreciate you all!
Response from Oxygen Concentrator StoreSep 5, 2023
Thank you for taking the time to share your experience with us! We're thrilled to hear that you're enjoying your Caire Freestyle Comfort and that it's meeting your needs. We value your feedback regarding the carry bag and will definitely take it into consideration. Chris Hollis and our customer support team are always here to assist you, and we're delighted to know they were able to provide a seamless experience for you. Your satisfaction is of utmost importance to us. Thank you for choosing us, and we're here for you whenever you need!
LD
Lee, D.
Nick was great and I got a home unit as…
Nick was great and I got a home unit as well as a portable one for what other stores would have charged me for just the mobile unit.
Response from Oxygen Concentrator StoreSep 3, 2023
Thank you for sharing your experience! We're delighted to hear Nick provided you with such great value and service. We aim to always give the best to our customers. Enjoy your units, and don't hesitate to reach out if you have any questions or need further assistance. Your satisfaction is our top priority!
HS
Houff, S.
Fast delivery
Very pleased with the fast delivery of the battery I needed.
Response from Oxygen Concentrator StoreSep 3, 2023
We're thrilled to hear that you received your battery promptly! At Oxygen Concentrator Store, we understand the importance of timely deliveries. Thank you for the 5/5 rating. Should you need anything in the future, don't hesitate to reach out. Stay safe and take care!
FP
Federico, P.
Lung
Good purchase good company
Response from Oxygen Concentrator StoreSep 2, 2023
Thank you for the positive feedback! We're thrilled to hear that you're satisfied with your purchase and our company. Ensuring our customers have a top-notch experience is our priority. Should you have any further questions or needs in the future, please don't hesitate to reach out. We appreciate your trust and the 5-star rating!
VC
Valued C.
This was an absolutely pleasant…
This was an absolutely pleasant experience. I’d been having such a hard time with Apria delivering a portable oxygen generator that we decided to buy one. I was graced for trouble but it was a flawless process. Thank you SO much!
Response from Oxygen Concentrator StoreSep 2, 2023
We're truly delighted to hear about your positive experience with us, especially after the challenges you faced previously. Ensuring a seamless and hassle-free process for our customers is our top priority. Thank you for placing your trust in us, and should you have any further questions or needs in the future, please don't hesitate to reach out. Your satisfaction means the world to us!
QJ
Quandt, J.
I ordered it on a Wednesday
I ordered it on a Wednesday, paying extra for overnight delivery. You didn't ship until Friday and didn't authorize weekend delivery. I paid for overnight, while it took 3 days to get it.
Response from Oxygen Concentrator StoreSep 2, 2023
We apologize for any inconvenience you experienced regarding the shipping of your order. Your feedback is important to us, and we're sorry that the delivery did not meet your expectations. We understand the importance of timely delivery, especially when you've chosen expedited shipping. We appreciate your patience and understanding. We have shared the concern with the Customer Service Department and they'll reach out in business hours. Thank you for bringing this to our attention.
KA
Katcobra
Todd Gordon is excellent!
Todd Gordon took all the time my husband needed to answer all his questions and make him feel comfortable with what we were purchasing. We just received the product the day before yesterday, and so far, we are very satisfied, and extremely happy to be buying USA! Thank you so much for your help Todd!
Response from Oxygen Concentrator StoreSep 2, 2023
Thank you for sharing your positive experience with Todd Gordon! We're proud to have dedicated team members like Todd who prioritize our customers' needs and provide detailed assistance. We're delighted to hear that your husband felt comfortable and informed throughout the purchasing process. It's also great to know that you're pleased with the product. Supporting local and buying USA-made is something we value as well. Should you have any further questions or need assistance in the future, Todd and the rest of our team are here to help. We appreciate your trust and business!
SL
Sidlowich, L.
I Purchased a Caire Freestyle Comfort oxygen concentrator.
I Purchased, a Caire Freestyle Comfort, oxygen concentrator from American Medical Sales & Repair.
Received it charged it, it worked for one day. Came home that evening. Just putting it to charge, and it would not start charging. I tried many a time and it just wouldn’t work. The next day, my daughter came over and she tried, and it would not work, it just would not take a charge.
I called Drew Williams who has sold me this machine and he gave me a phone number for Support to walk me through how to go about getting it to charge.
Support gave us the instructions as to how to get it to charge. We tried several times and it just would not start charging. Our support person said I guess you have to send it back for repair or replacement.
At this point, I was not very happy with this machine at all, and I did not want to get another one like it as I had a bad experience with this one.
I called Drew Williams once again and he said he would send me a replacement, but I said I did not want this machine as I had a bad experience already, and did not want the Caire Freestyle Comfort. I said I would like an Inogen One G5, which he had given me details on before, he then told me that they could not sell me an Inogen concentrator as they did not have a license to sell them. I was rather confused as he had given me details of it prior and when I questioned him on it, he said he was just using it as a comparison .
Drew then told me he would send me a shipping label and then I could return the unit, and he would refund me the whole amount including shipping.
I have waited 7 to 8 days to hear from him as I am sure that he has received the parcel by now, as I would like to receive my refund as my credit card is due in a few days, and I do not want to pay a big amount or pay Credit charges on a concentrator that I do not have.
The tracking number on this parcel was 1ZYV 22358850750101, I would appreciate if you would look into this matter, as I do not want to pay interest charges on this big size of a billing that I do not have.
I thank you in advance for taking care of this issue so promptly.
Sincerely,
Lillian Sidlowich
Phone number 780-246-4064
# 204, 6315 - 92 Avenue NW
Edmonton Alberta, Canada
T6B 0S3
Response from Oxygen Concentrator StoreSep 3, 2023
Hello, thanks for taking the time to inform us about the issue. I'm sorry that you didn’t receive the quality experience we are known for. We strive to provide an effortless customer experience and would take this opportunity to investigate the issue further. You may reach us at (877) 303-9289 to discuss.
