Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store reviews

10,527 approved reviews, newest moderated first

Drew, R.
Sep 14, 2023
I had rented the Philips concentrator…
I had rented the Philips concentrator and knew that was the one I wanted. My sales rep Michelle guided me through the purchase process and shipped it out the day I ordered it. She made sure that I was able to track my order. Thank you.
Response from Oxygen Concentrator StoreSep 25, 2023
We're thrilled to hear about your positive experience with our team and the seamless process you had with Michelle. We're pleased to know that the Philips concentrator is working well for you. Michelle and the rest of our team are dedicated to ensuring your satisfaction, from the initial consultation to after-sales service. Should you have any further questions or needs, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for trusting us with your oxygen needs!
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Lee, D.
Sep 14, 2023
I only had my POC for 6 months and it…
I only had my POC for 6 months and it started acting up and and shutting down on me! and I had to go without one for about 7 days.. that machine cost way too much money to only shut down 6 months after having it.. good thing I still had a warranty..
Response from Oxygen Concentrator StoreSep 25, 2023
We sincerely apologize for the inconvenience you faced with your POC. It's truly important for us that our products meet the highest standards and perform flawlessly, especially given the critical nature of the devices we offer. We understand the discomfort and uncertainty that comes with equipment malfunction, especially so soon after purchase. We're relieved to hear that the warranty was in place. Your feedback is invaluable, and we'll ensure it is directed to the appropriate channels to prevent such issues in the future. Thank you for sharing, and please reach out if there are further concerns or needs.
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Tom
Sep 14, 2023
Very good selection of products and great service
Very good selection of products. Mez handled all of my questions and requests very quickly and accurately. Prices were very competitive. All together a pleasant purchasing experience.
Response from Oxygen Concentrator StoreSep 25, 2023
We're delighted to hear about your positive experience with us! Mez is indeed a valuable member of our team, and we're pleased that she could assist you efficiently. Our main goal is to offer a comprehensive range of products and provide top-notch service to our customers. Your feedback reinforces our commitment to this mission. Thank you for choosing us, and we look forward to serving any of your future needs.
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Worley, E.
Sep 13, 2023
This was such a Great Experience!
This was such a Great Experience!! Customer service was outstanding. Shipping was fast, and the product arrived with no issues!! Best Experience I could have ask for!
Response from Oxygen Concentrator StoreSep 25, 2023
Thank you for sharing your positive experience with us! We strive to deliver outstanding customer service and are thrilled to hear that we met your expectations. Ensuring that our products reach our customers promptly and in perfect condition is a top priority for us. We appreciate your trust in our brand and look forward to serving any of your future needs. Cheers to many more great experiences with us!
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Oneill, A.
Sep 13, 2023
Mez is great
Mez made the experience of purchasing excellent for me.
Response from Oxygen Concentrator StoreSep 25, 2023
Thank you for taking the time to share your feedback! We're delighted to hear that Mez was able to provide you with an excellent purchasing experience. Our team always aims to make each interaction seamless and efficient for our customers. We'll be sure to pass along your kind words to Mez. We appreciate your trust in our brand and are here for any further needs you might have!
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Perry, Joan & A.
Sep 13, 2023
So happy that Andrew could leave the…
So happy that Andrew could leave the house and not worry about running out of oxygen. Being able to recharge the battery in our vehicle is so important.
Response from Oxygen Concentrator StoreSep 25, 2023
It's truly heartening to hear how much of a positive impact our product has had on Andrew's life. The freedom to move and not be constantly concerned about running out of oxygen can be transformative. Thank you for sharing this wonderful feedback, and we're here to support you and Andrew whenever you need us.
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Maurtra
Sep 13, 2023
Fantastic little air machine! Love it.
Jake explained everything I asked & helped me when I called to return an item that I ordered extra. Loved the service.
Response from Oxygen Concentrator StoreSep 25, 2023
Thank you for your kind words! We're thrilled to hear that you're enjoying the air machine. Jake, like the rest of our team, is dedicated to ensuring that our customers have the best experience possible. We pride ourselves on providing clear explanations and prompt assistance, so we're glad that was reflected in your interactions with us. Should you have any more questions or need further assistance in the future, don't hesitate to reach out.
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Leonard H.
Sep 13, 2023
Eeverything was fine except I learned…
Eeverything was fine except I learned that repair for the concentrator is not done at your faclity. Maybe a notice explaining who you do repairs for. It would certainly help me.
Response from Oxygen Concentrator StoreSep 25, 2023
Thank you for your feedback. We understand the importance of clarity, especially when it comes to equipment that's vital for our customers' well-being. We'll definitely take your suggestion on board and look into providing clearer information regarding our repair services and affiliations. Our goal is to ensure our customers are well-informed and supported throughout their entire experience with us. We appreciate you bringing this to our attention, and we're here to assist with any further queries or concerns you might have.
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