Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store reviews

10,527 approved reviews, newest moderated first

Hershkowitz, D.
Jul 13, 2024
Quick warranty service
The service was great, but I felt that the Rep on the phone wasn't taking my view seriously that the problem was the fan. Yes, overheating can be caused by a number of things, but I'd been having problems with loud fan noise and overheating since I first got the unit.
Response from Oxygen Concentrator StoreJul 24, 2024
Thank you for your feedback, Diane. We’re glad to hear that the warranty service was prompt. However, we’re sorry to hear that you felt your concerns about the fan weren’t fully acknowledged. Your experience is important to us, and we’ll make sure to address this with our team to improve our support. If you have any further details or need additional assistance, please reach out, and we’ll be happy to help.
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Gary
Jul 12, 2024
One call to complete purchase and you…
One call to complete purchase and you still had my mailing information.
Response from Oxygen Concentrator StoreJul 24, 2024
Thank you for your feedback, Gary! We’re pleased to hear that completing your purchase was straightforward and that we were able to efficiently use your existing mailing information. If you have any other questions or need further assistance, feel free to reach out. We’re here to help!
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Henry, J.
Jul 12, 2024
Exorbitant Shipping Charge
Exorbitant shipping charge ($200) to Hawaii!!!
Response from Oxygen Concentrator StoreJul 13, 2024
Thank you for your feedback, John. We apologize for the high shipping charge to Hawaii. Please note that shipping charges are determined by the carrier, and choosing 2-day air shipping can be particularly expensive for Hawaii. We understand your frustration and appreciate your understanding. If you need any further assistance or would like to discuss this further, please feel free to reach out.
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Mark
Jul 12, 2024
Exceptional customer service.
I am impressed with Colton and this company. Your call is answered by a real person and they explain all of your questions. I was never pressured it to making a decision. Colton was patient and kind. I really appreciated the feeling of sincere help. Thank you.
Response from Oxygen Concentrator StoreJul 24, 2024
Thank you for your wonderful review, Mark! We’re thrilled to hear that Colton and our team provided you with exceptional service. It’s great to know you felt well-informed and unhurried throughout the process. We truly appreciate your kind words and are here if you need any further assistance. Thank you for choosing us!
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Murphy, B.
Jul 12, 2024
Expertise
Your representative was excellent, Katy took the time to go over the details and options for purchasing the machine. There wasn't any sales pressure, we spoke several times on the phone and agreed to the best price for me.
Response from Oxygen Concentrator StoreJul 24, 2024
Thank you for your kind words, Bob! We’re glad to hear that Katie provided you with excellent service and took the time to thoroughly discuss your options without any pressure. It’s great to know that you were able to find the best price for your needs. If you have any further questions or need additional assistance, feel free to reach out. We’re here to help!
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Consumer
Jul 11, 2024
good product
good product, fast shipping.
Response from Oxygen Concentrator StoreJul 24, 2024
Thank you for your feedback! We're glad to hear that you are satisfied with the product and our fast shipping. If you need any further assistance, feel free to reach out.
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Isom, J.
Jul 11, 2024
Knowledgeable
Knowledgeable , courteous, patient and efficient. I might add personable and kind demeanor throughout the transaction - willing to go the extra mile ! Excellent customer service
Response from Oxygen Concentrator StoreJul 24, 2024
Thank you for your feedback, Judy! We're delighted to hear that you found our team knowledgeable, courteous, patient, and efficient. It's great to know that you experienced excellent customer service with a personable and kind demeanor. If you need any further assistance, feel free to reach out.
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Earl
Jul 10, 2024
Very helpful with expedited order and…
Very helpful with expedited order and delivery
Response from Oxygen Concentrator StoreJul 24, 2024
Thank you for your feedback, Earl! We're glad to hear that we could assist you with expedited order and delivery. If you need any further assistance, feel free to reach out.
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