Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store reviews

10,527 approved reviews, newest moderated first

Tom E.
Dec 14, 2024
EXCEPTIONAL SUPPORT
I wanted to take a moment to sincerely thank Alex Glahn for her outstanding customer service in addressing the issue with the faulty oxygen concentrator. Her prompt attention and effort to expedite the replacement have been greatly appreciated. It’s refreshing to work with someone so dedicated to resolving issues efficiently and ensuring customer satisfaction. Her professionalism has made what could have been a stressful situation much easier to handle. Thank you again for your exceptional support—I truly value it. Best regards, Thomas Ellison
Response from Oxygen Concentrator StoreDec 18, 2024
Thank you, Thomas! We’re so glad Alex provided you with prompt, efficient support and made the process stress-free. Your satisfaction means the world to us, and we’re always here if you need anything in the future!
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Handra, S.
Dec 13, 2024
This company was great to work with. Would highly recommend.
This company was great to work with. I would highly recommend them.
Response from Oxygen Concentrator StoreDec 18, 2024
Thank you, Stephen! We’re glad you had a great experience and appreciate your recommendation. We’re here if you need us!
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kathleen C.
Dec 13, 2024
Unhappy
Never got it. Supposed to get it Tuesday. Cancel order.
Response from Oxygen Concentrator StoreDec 18, 2024
We’re sorry to hear about this, Kathleen. We understand your frustration and are here to help resolve the issue. Please reach out to our customer support team so we can assist you with your order as quickly as possible. Update: Our Sales Manager has been actively working on your issue and has attempted to reach you multiple times to assist further. It appears there was a delay with UPS, which was unfortunately beyond our control. Please contact us at your earliest convenience so we can ensure this is resolved for you promptly. Thank you for your patience and understanding.
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Trail, B.
Dec 13, 2024
Quick service
Was a great turn around time! Less than a week.
Response from Oxygen Concentrator StoreDec 18, 2024
Thank you, Beckie! We’re glad you experienced our quick turnaround time. We’re here if you need anything else!
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bruce A.
Dec 13, 2024
Nick Vannatta did a great job
Nick Vannatta did a great job. He understood what we needed, offered a good deal, a little return customer bonus. Very importantly he got the unit delivered ASAP. Will come back to Nick for future needs.
Response from Oxygen Concentrator StoreDec 18, 2024
Thank you, Bruce! We’re glad Nick provided excellent service and ensured a quick delivery. We appreciate your loyalty and look forward to assisting you again in the future!
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Golub, N.
Dec 12, 2024
I've called several times to get some…
I've called several times to get some information, and never got a return call or email. Noam Golub
Response from Oxygen Concentrator StoreDec 12, 2024
Thank you for your feedback, Noam. We’re sorry to hear about the difficulty you’ve had getting a response. This is not the level of service we strive to provide. We will review your case and ensure someone reaches out to you as soon as possible. Your satisfaction is important to us, and we’re committed to improving your experience. Please don’t hesitate to reach out again — we’re here to help!
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BERNADETTE D.
Dec 11, 2024
EVERY THING I ORDERED GOT HERE WHEN…
EVERY THING I ORDERED GOT HERE WHEN THEY SAID IT WOULD. DREW WILLIAMS WAS VERY HELPFUL WITH MY PHONE CALLS. HE WAS A GREAT HELP.
Response from Oxygen Concentrator StoreDec 12, 2024
Thank you, Bernadette! We’re happy to hear that everything arrived on time and that Drew provided you with helpful and attentive support. If you need any further assistance, don’t hesitate to reach out — we’re here to help!
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Daffin, K.
Dec 11, 2024
Agent is Interested in customer's…
Agent is Interested in customer's personal situation. Takes time to explain and find answers that are required. THANK YOU.
Response from Oxygen Concentrator StoreDec 12, 2024
Thank you, Karen! We’re so glad to hear that our agent took the time to understand your needs and provided thorough explanations. Your satisfaction is our priority. If you need further assistance, don’t hesitate to reach out — we’re here to help!
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