Matagi, T.
Received the repaired concentrator 2…
Received the repaired concentrator 2 days ago and tryied it last night 8/01, it seems good, still hear that little humming and it is softer, if it is alright, I will be satisfied, sleeping a little better, bought a new OxyHome 5L stationary, used it while the other was on repair, WAs Thinking if I should return the Oxyhome for refund while I use this one. I also talk to some one there about my portable having an alarm come on and beep until I stop it. He mentioned to send it in for a look. Now that I have the repaired one home it is time to send the portable for repair, and refund the OxyHome? Please reply.
Response from Oxygen Concentrator StoreJan 10, 2025
Hi Tearo, thank you for your detailed feedback! We’re glad to hear your repaired concentrator is working better and that you’re sleeping more comfortably. For assistance with the OxyHome return or sending in your portable for repair, please contact our customer service team at 877-303-9289. We’ll be happy to guide you through the process. Let us know how we can help further!