Mark
The exchange process is very good but…
The exchange process is very good but the unit I was sent has an issue and am still waiting on a call back from tech support.
Response from Oxygen Concentrator StoreMar 12, 2026
Thank you for your feedback. We take any concerns regarding our equipment very seriously and strive to resolve issues as quickly as possible. After being notified of the problem with your unit, our team promptly reached out and arranged an exchange, sending a replacement device immediately. We also followed up to confirm that the replacement unit was working properly, but did not receive a response. If you are still experiencing any issues or need further assistance, please do not hesitate to contact our support team at 877-303-9289. We are always happy to help and want to ensure everything is working properly for you.



