Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store reviews

10,527 approved reviews, newest moderated first

Seiter, S.
May 8, 2026
3rd time buying a POC with Oxygen…
3rd time buying a POC with Oxygen Concentrator. Luke has helped us almost all the time. Very knowledgeable. Answered all our questions.
Response from Oxygen Concentrator StoreMay 12, 2026
Thank you, Sandy! It means so much that you've come back to us for the third time. We're glad Luke continues to provide the knowledgeable, helpful service you deserve. We appreciate your loyalty! If you ever need anything else, feel free to reach out, we're here to help!
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Fellows, L.
May 8, 2026
The entire process worked seamlessly
The entire process worked seamlessly. I needed a new O2 Concentrator. I contacted the Oxygen Concentrator Store, and Luke was very knowledgeable. I told him what I was considering, and after a technical discussion, I chose the Inogen Voxi 5. I now have 85 hours on the machine. It is very quiet and performs flawlessly. The price was right, it shipped the day I purchased it, and arrived in two days as promised. Both the customer and the delivery service were excellent.
Response from Oxygen Concentrator StoreMay 12, 2026
Thank you, Larry! We're thrilled to hear Luke helped you find the right fit with the Inogen Voxi 5, and that it's been performing flawlessly. It's great to know the shipping and delivery met your expectations as well. We'll pass along your kind words to Luke. If you ever need anything else, feel free to reach out, we're here to help!
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Gail M.
May 8, 2026
My purchase of the Inogen Rove 4
Working with Brian Dickson was great, he was so helpful. Your portable oxygen is so good, not heavy, I was out for 4 hrs. yesterday, no troubles, did not run out of battery power, I did put it on the car charger, but for me this is life changing. My portables I had in the past were so heavy & need to be charged. I feel this is one of the best purchases I have made. I am fortunate I can still get out & about, this is making it so much better, I am no longer concerned about battery life & weight !!!!
Response from Oxygen Concentrator StoreMay 12, 2026
Thank you, Gail! What a wonderful review. We're so glad Brian was able to help you find the perfect portable concentrator, and it's truly special to hear that it's been life-changing for you. We'll make sure Brian knows how much of a difference he's made. If you ever need anything else, feel free to reach out, we're here to help!
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Kendall S.
May 8, 2026
Fast and helpful service
Fast and helpful service. Once we had the paperwork completed it didn't take long to arrive, it actually came quicker than expected.
Response from Oxygen Concentrator StoreMay 12, 2026
Thank you, Kendall! We're glad the process was smooth and that your order arrived even sooner than expected. If you ever need anything else, feel free to reach out, we're here to help!
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Greg
May 7, 2026
Brent was a great help to me
Brent was a great help to me. Very knowledgeable, prompt and polite.
Response from Oxygen Concentrator StoreMay 12, 2026
Thank you, Greg! We're glad Brent was able to be so helpful, knowledgeable, and prompt. We'll pass along your kind words to him. If you ever need anything else, feel free to reach out, we're here to help!
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VERA C.
May 7, 2026
I’m very disappointed that it only…
I’m very disappointed that it only lasts a little over 2 hours when not plugged in and not very light weight
Response from Oxygen Concentrator StoreMay 8, 2026
Thank you for sharing your feedback, Vera. We are sorry to hear the battery life and weight have not met your expectations. We do want to clarify that on a setting of 3, approximately 2 hours of runtime is considered normal performance for this model, and with the 4-cell intermediate battery installed the unit weighs about 2.9 pounds, which is within the standard specifications. We understand that may still feel limiting depending on your needs, and we genuinely want to make sure you are comfortable and confident using your machine. Our team has reached out directly with additional support options, and we encourage you to call us at 877-303-9289 so we can walk you through setup and usage to get the most out of your concentrator. If you ever need anything else, feel free to reach out, we're here to help!
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Stone, W.
May 7, 2026
pleasant sales personnel
pleasant sales personnel, prompt shipment of oxygen concentrator, very smooth transaction
Response from Oxygen Concentrator StoreMay 12, 2026
Thank you, Willa! We're delighted to hear the transaction was smooth from start to finish, with pleasant service and prompt shipping. If you ever need anything else, feel free to reach out, we're here to help!
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Helen
May 7, 2026
Easy
Ease of getting my concentrator serviced.
Response from Oxygen Concentrator StoreMay 12, 2026
Thank you, Helen! We're glad getting your concentrator serviced was a straightforward and easy experience. If you ever need anything else, feel free to reach out, we're here to help!
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