KATHY A.
Vacation scare
I was vacating in Denver and my concentrator stopped working. I called your store and talked to a really great guy named Tod Gordon. I told him my problem and he recommended a concentrator that would fit my needs. He then got in his car and drove from Centennial to our hotel in Denver and delivered the concentrator. I was so impressed that he would go the extra mile for me. I was expecting him to say I would have to wait until the next morning. I so uncomfortable without my concentrator and new I could not leave the hotel without a concentrator. Because of Tod's excellent service we were able to continue our vacation and tour Denver. I sincerely thank him for all he did for me.
Response from Oxygen Concentrator StoreMay 22, 2026
Thank you so much for sharing this, Kathy! What an incredible story. We're so glad Todd was able to step up in such a meaningful way and get you what you needed so you could continue enjoying your Denver vacation. We'll absolutely pass along your heartfelt appreciation to him. If you ever need anything else, feel free to reach out, we're here to help!