OxygenReviews of oxygen.us

This bank is a scam! Straight trash! My money cleared and was supposed to be available in my account and yet I see nothing. Every time I contact them they keep tellin me something different every time. They don’t give a damn. I basically got scammed out of 400$! And I will be takin this to court

A fraudulent account was opened in my name!

2.5 months ago over $350 was stolen from my account from someone in Singapore and despite hours of correspondence, I still have yet to have the money back into my account. What a joke. Im so pissed. Run far away fr this so called "bank" - their customer service team lacks empathy or any care about my issue and meanwhile, someone out there got free money. Who knows, maybe it's an Oxygen employee??

Would give 0 stars if I could. Closed my account out of no where due to violating their deposit terms and conditions…. I’ve only used the card a handful of times… but all my deposits were made with cash at CVS. As a server, that’s the only way I was ever able to deposit into the account. I use SoFi for all my banking needs, so oxygen closing my account isn’t a big loss or anything. However, I find it extremely unethical to close an account with no warning or information.

I received 2 hotel charges on a holiday due to the hotel having problems with their system. I disputed one of the charges. It has been more than 40+ days and my dispute has still not been resolved despite the hotel providing me with proof they accepted the claim that I was charged 2 times and should be refunded. Oxygen Bank refuses to finalize my claim and continue to send a blanket email response that they are still investigating. It doesn’t take a bank 49+ days to investigate.

On 06/04/2022 I made a purchase on a herbal site for 35.74. I contacted your dispute team by email a week after that because I never received my order(paid for priority shipping) . I never heard back from the dispute team after they sent an email confirming they had received my email. Another week went by and the herbal site issued a refund on their end . It’s been another week had went by, still haven't received it. I filed a dispute on 06/10/2022 for a transaction of $35.74, because I never received my order. On the 14th the merchant emailed me proving they have canceled my order and issued a refund. It's been over 3-5 business days and I still haven't received my refund nor and updates ! I want to know where my money is !

Oxygen bank is a scam . Got money from ppp paid into my account . They had to close the account without sending off the money . Now after a year , they want us to settle it at the court .so ridiculous. I want my money $20,530

I have faced financial difficulty recently and, myself, along with my three children, are set to be evicted from our home. To help, my family managed to raise the money needed to deposit into the court to prevent our homelessness. However, somehow the money was (accidentally) sent to an account I have with oxygen bank. After that, my phone was stolen by a previous roommate of mine and my account was drained via Cash App transfers. After realizing what happened, I contacted Oxygen to dispute the transactions and the police to file a report, with my (now ex) roommate as the suspect. I am certain it was her, as some of the money transfers were to a supplier for her business that I have encountered when partnering with her for a short period. I understand there is a process for disputes and credit. However, my family simply does not have 10 business days to wait. I just fear, after reading multiple reviews on different websites, that my money is gone forever and losing our home is inevitable. I am writing in hopes of helping me to have this matter expedited, as it is clear that this bank really does not care about it’s members. When you call, the representatives are unprofessional and their attention lies with whatever is causing all of the background noise, even the supervisors. I am aware that there are others who have filed claims and disputes but there should be an option to expedite whenever there is a serious matter as this. My family’s life is literally on the line and I feel helpless. EDIT: I was notified that a warrant has been issued for my ex roommate for stealing my phone and fraudulent use of my debit card. However, apparently that is not enough for Oxygen.