OxknitReviews of oxknit.com

Response from OxknitDec 31, 2022

Dear, Thanks for your attention. As you said, you saw the similar item on different websites, which show the item is hot sales so that many shopping websites introduce those kinds of products. And it comes to a conclusion that we are trying our best to catch the fashion trend. In addition, most of the clothes we sell on our website are the latest designs by us. Of course, we also collaborate with some excellent external suppliers. We are always working for a high quality with reasonable price items for every customer. Best wishes,

Response from OxknitDec 31, 2022

Dear, Thank you for notifying us of your complaint and we sincerely apologize for the inconvenience caused. We have 30 days return policy. Please view our return policy here: https://www.oxknit.com/pages/return-exchange We have shown the size chart on the item page, if the size of the received item is not the same as the size measurement, we will be very grateful if you can show us some pictures of measurements on the clothes to our email address [email protected]. And we will responsible for the item if there is over 4cm/1.5 inch of size inaccuracy. Best regard,

Response from OxknitJan 6, 2023

Dear, Thank you for notifying us of your complaint and we sincerely apologize for the inconvenience caused. We have shown the size chart on the item page, if the size of the received item is not the same as the size measurement, we will be very grateful if you can show us some pictures of measurements on the clothes to our email address [email protected]. And we will responsible for the item if there is over 4cm/1.5 inch of size inaccuracy. Best regard,

Response from OxknitDec 15, 2022

Dear, Thank you for your support and affirmation We will continue to update trendy products and improve our items, we really appreciate it if you continue to follow us Everything goes well!

Response from OxknitDec 15, 2022

Hi, Thank you for your feedback and we are sorry for causing this inconvenience. We always send an confirmation email about the order to the email which you filled in your order. And as it is an international transport, the shipping time should take 7-16 working days, we also mentioned the information when you choose the shipping method on the check-out page. And there is a situation that some items will be out of stock due to high-valume sales which cause the delay shipping, we apologize for the inconvenience. And you can contact us via email [email protected], we will replied the email within 24-48hours.

Response from OxknitDec 15, 2022

Dear, We sincerely apologize for the inconvenience caused. We have a strict quality control before items are packed and shipped. If your items come with bad quality, please feel free to contact our email address: [email protected] with your order number and photos of the defective parts. After we confirm the issue, we will provide a reasonable solution for you. Sorry for the inconvenience and looking forward to your reply. Best regards,

Response from OxknitDec 15, 2022

Hi, Thank you for your feedback and we are sorry for not making you satisfied. Please contact our customer service [email protected] to confirm and get further solution as we are unable to find your order with your name. Have a nice day!

Response from OxknitDec 15, 2022

Dear, Thank you for your support and affirmation We will continue to update trendy products, we really appreciate it if you continue to follow us Everything goes well!