customer
I appreciate all you did
I appreciate all you did. However I was told my POC would be delivered on Wed, 8/15, but didn't get it til Thursday, 8/16. Called Clark on 8/15 to find out why and did not get a call back. I was without oxegyn an extra day.
Response from OxiMedical RespiratoryAug 22, 2018
Thank you for your feedback. According to the UPS tracking number that we supplied with your emailed invoice on 8/14, your shipment was delayed due to a mechanical failure at UPS. Clark received your call after hours and when he responded to your message the following morning, you had already received your POC.


