Own Up is a mortgage shopping website that exists to make sure you never overpay on your mortgage. Customers can compare multiple mortgage offers from top lenders and find a great deal. The average customer saves $28,000 over the life of their mortgage. Get your personalized mortgage offers. Say goodbye to hard credit checks and sales pressure.
Own Up (ownup.com) has 416 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Investments & Wealth · Boston, Massachusetts
Excellent
Investments & Wealth · New Bedford, Massachusetts
Excellent
Investments & Wealth · Boston, Massachusetts
Excellent
Investments & Wealth · Boston, Massachusetts
Excellent
416 approved reviews, newest moderated first
Bryce
Phone call was simple, easy, fast and fun. That's what you want when doing anything with finances. From the moment I clicked reach out to me to the time we were filling out a lender's portal was less than 1 hr. And we were pre-approved the next day by that lender.
Abigail
Jenn was fabulous and very helpful!
James
Painless and easy. Went very fast and they needed very little personal information to get the process started.
Nadie
My husband and I already had documents set and ready to go for another mortgage company. We felt like we were being undervalued for what what we bring in as well as our DTI limit. My husband found this company doing some research to help us explore some more options. In a matter of minutes, we spoke with Dee and we explained our situation. She provided us with more estimates and mortgage company that fits us. With all information ready, we were pre approved at the end of the day. Thank your son much.
Danielle
Quick reach out and response times, excellent communication. Amazing customer service with great information.
Jay
The agent Kevin i spoke with was amazing. He provided me with a lot of information and was knowledgeable,answered my questions. I would recommend others to Own Up.
Mrs O.
There are reasons why I was strolling on my phone and came across own up now we are preapproved for our dream home and can't wait what the future has a ahead for our family thanks to a company called own-up.
Carmen
The idea of Own Up was great, but fell short. Initial communication was fantastic! Own Up agent contacted me, explained the process, provided a few different financing options, then went dead after the offer on the home I reached out about fell through. Asked for assistance with another property twice and never heard from anyone again. I did end up using the lender suggested during our initial communication, so I'm sure Own Up got their commission in the end- which is why I received an invite to review. Based on my experience, would not recommend. One of the 'sells' is no origination fees. However, those were just called something else on the final closing; "transaction fee," "processing fee," "administration fee." Ultimately the closing costs were comparable to another lender i was considering that had no affiliation with Own Up when comparing loan estimate forms.
Response from Own UpDec 23, 2024
Thank you for sharing your feedback with us. We are genuinely sorry to hear about the breakdown in communication you experienced, and we regret that we didn't meet your expectations during such an important time. After reviewing your situation, we discovered that the advisor you were working with unfortunately left Own Up. While we strive to provide a seamless experience for all of our customers, we recognize that we fell short in ensuring you were connected with a new point of contact. We sincerely apologize for this oversight and understand the frustration it caused. Our Head of Sales reached out and left you a voicemail, and we would greatly appreciate the opportunity to speak with you directly to address any concerns and assist you further. We're grateful that you chose to shop with Own Up and appreciate that you were able to find a mortgage through our shopping experience. If there’s anything more we can do or if you ever need assistance in the future, please don’t hesitate to reach out. We’re here to support you and ensure you have a trusted resource for mortgage guidance and rate shopping. Sincerely, Customer Success at Own Up (e) [email protected]