Own UpReviews of ownup.com

Response from Own UpMay 21, 2024

Alejandra, Thank you so much for taking the time to review your experience and for once again entrusting Own Up with your home financing needs. You are correct in that our approach to issuing pre-approval letters is to match you with a single, high-quality lender from our network. We take this approach to ensure you are backed by a credible lender and dedicated team of home financing professionals that will put you in a position of strength when you are looking for homes and making offers. When it comes to rate shopping, that is a different service / experience, but one that we still offer to all of our customers. Once you are under contract on a property you can return to us and we will provide you with the same shopping experience you had when you refinanced with us. We'll help you shop for the best rates across our entire network, compare different loan products / down payment options and ensure you are making an informed decision about the lender and option you ultimately choose. Hope this clears things up! Please reach out to us directly if you have any further questions (contact info below). Sincerely, Customer Success at Own Up (e) [email protected]