alain pacifique A.
I didn't qualify for support from your…
I didn't qualify for support from your team, but I was referred to another organization that specializes in helping people like me, and they gave me great support.
Own Up is a mortgage shopping website that exists to make sure you never overpay on your mortgage. Customers can compare multiple mortgage offers from top lenders and find a great deal. The average customer saves $28,000 over the life of their mortgage. Get your personalized mortgage offers. Say goodbye to hard credit checks and sales pressure.
Own Up (ownup.com) has 416 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Investments & Wealth · Boston, Massachusetts
Excellent

Investments & Wealth · New Bedford, Massachusetts
Excellent

Investments & Wealth · Boston, Massachusetts
Excellent

Investments & Wealth · Boston, Massachusetts
Excellent
416 approved reviews, newest moderated first
alain pacifique A.
I didn't qualify for support from your team, but I was referred to another organization that specializes in helping people like me, and they gave me great support.
Javier A.
The experience was great, fast and professional, William Boyce was very professional and attentive and connected me with a company right away.
Carl
I was assisted by William Boyce. When I submitted my application online, few minutes later, I received a call from Ownup rep. William was very meticulous in explaining me the process, making sure my info was accurate. He gave me the idea of asking for a GFE as well which I didn’t know it existed. What I loved in our 20 mins call is that William was extremely transparent with me and he made sure I understood the whole process of applying for a loan and looking for a house. He started by saying “I want you to grab a piece of paper and a pen”, that is when I knew I was dealing with someone who wants the best of my interests.
Qurat
Own up made our mortgage finding easy. It was quick and simple process. I received call right after I did the questionnaire. William was very thorough and helpful. Answered all my questions patiently and made sure I understood the process. Transition to the LO was smooth. I highly recommend own up.
Fortina G.
Customer Service was great. Olivia L. was very knowledgeable and informative. I would definitely use this service again.
YASMIN
Clear and concise with the information. No personal security information was given or needed. Explained and knowledgeable.
Danny
D. Brown was great to work with and ending up going with the first lender we connected with and had a great experience there as well.
Michelle R.
Their advertisements made it sound like I could compare rates online. That is NOT the case. I was hesitant to give out my phone number and now I've had 3 phone calls and 2 texts in the last hour. This is not what I was looking for and don't appreciate multiple people calling me after I told the 1st one that I just wanted to compare online quotes because I already have a pre-approval.
Response from Own UpApr 16, 2025
Michelle, Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about your experience, as our mission is to deliver a transparent and stress-free mortgage shopping process. It’s concerning to hear about the multiple calls and texts you received, and we’re grateful for your openness in bringing this to our attention. We’ve tried to locate your account but haven’t been able to with the details provided. To help us better understand what happened, we sent you an email via Trustpilot requesting additional information. If you could kindly respond to that, it would allow us to properly investigate your situation and determine if these communications were connected to our service. Your feedback is incredibly important to us, and we’re committed to getting to the bottom of this. If you would prefer, you can reach out directly to our team at [email protected]. Sincerely, Customer Success at Own Up (e) [email protected]