ownkoti.comReviews of ownkoti.com

Do not order from this company. I live in Grand Rapids Michigan, and it took over a month to get my order. I ordered a full set of sheets, fitted sheet, flat sheet pillow shams, and a comforter for my 15 year old. It finally arrived on my doorstep last night. It had been opened and repackage and opened and repackage. It looked like it had been sent around the world 3 times. Then when I opened it up, they sent me the sizes of a twin bed not the full set that I ordered. I am out $300 because there’s no one to help me. If you live in the United States do not order from this company they are a scam!

XL fits like a medium. Tried to return. Kept getting the run around and offers to purchase more items. Just wanted my money back. Then says I will have to send back to China at my own expense and it will be very expensive. Very poor business practices. Would never do business with them again and never recommend!

Ordered a king size quilt. It barely covered the mattress and came with wrong colored binding. Display photos showed quilts covered to the floor. When brought that to their attention, they said covers are not to American dimensions and that I should have checked dimensions beforehand. Also label was on outside as opposed to underside. Trying to return bedding for a refund was a nightmare. I was asked to justify need for refund and send photos of bedding, skew numbers and bar code. Tried to discourage me from requesting refund as it was going to be expensive. Sure enough I had to return to China that would have cost $200-$300 dollars with no guarantee of getting my money back according to what other reviewers stated in their experience. I wished I had read the online reviews earlier. They are not a trustworthy company.

Complete junk and no response from customer service to refund and return the convertor. the converter has imperfections in the material and not as advertised. DO NOT BUY FROM THIS SCAM COMPANY. my order number # OK174340

This is one step away from a scam. Did not receive what I ordered and would have had to pay $30 shipping to return to China. Do not order. Disappointing!

Do NOT order from this company until you completely understand their return policy. I wanted to return one item of 3 that I ordered...and was offered a $5.00 credit on an item that cost $65.00. The alternative is shipping the item to China...so the shipping cost is likely significant and will be my expense. I have no real confidence I will receive a credit...even if the item is returned. This is NOT made evident to U.S. customers upon ordering.

I was unhappy with the bedspread I ordered. The fabric was cheap and very drab. I contacted the company to return it. It had been shipped from a distribution center in Florida. When I asked to return it they sent a 5 line address in China. The post office said to return it the cost was $98. That $98 isn’t refundable. So you can’t return their items. It is a scam. Beware

I ordered a pijama in size L from the ownkoti.com site, but what I got was definitely not large, or even medium. It was much smaller than one would expect from a regular Large size.