OwlsMatrixReviews of owlsmatrix.com

Ich habe ein Hemd zu Weihnachten bestellt. Aber bis heute ist noch keine Ware bei mir eingetroffen? Wie lange dauert es noch? Order: #32376

POOR CUSTOMER SERVICE!! On November 22nd I placed an order for 45 christmas ornaments for our company christmas party and advised we needed them by December 8th. I have yet to receive an email advising the product has shipped. I have emailed on Dec. 2nd and Dec. 6th, have tried calling and have texted today with no response. Our party is in 2 days and we have no ornaments for gifts to the employees.

I ordered before reading the reviews. And got worried. But my Xmas sweater got delivered within 2 weeks. Quality of the sweater as expected.

I have ordered 4 items and have been assured I will receive them by Christmas. However the order is still listed as unfulfilled. With a company in London, a US office in California but a New Jersey phone number just going to a voicemail I am very upset. Probably not going to get my items any time soon. Ordered on 11/24 and still no shipping number. I have corresponded with my order number 35835 multiple times and still the order is unfulfilled. This company is a scam!!

Asi jsem na tom podobně jako jiní. 22.11. vytvořena objednávka ,zaplacena a nic. Žádné informace v jaké fázi objednávka je,.... .'Objednavka 34949. Lenka Kristenová

I ordered from them almost 3 weeks ago and I havent heard anything from them since the purchase. I feel bad that I didnt look up the reviews before buying, but I wanted to give my son a cool gift since he is an avid Nordic sagas enthusiast. But now I see my money gone down the drain, or not receiving any item until probably in the next year. I have ordered other items from other sources after my Owlsmatrix order date and every single item has been delivered, but still not a single info from Owlsmatrix. That means to me that they dont put their customers first, they cut corners in services. DO NOT BUY FROM THEM! you will get a bad experience.

Not reliable and poor communication. I made order 19th of November 2021 and still didn’t receive any confirmation or tracking number. I send message through website but also didn’t receive any reply. I understand that due to forthcoming holidays can be some problems due to big amount of orders but company doing business like this should be prepared because people relying on you. Do not suggest this company, waste of money as i understand.

I also have been waiting on an update and like many others, they confirmed my order then nothing! I have been waiting x3 weeks for things which are also Christmas presents.This is no way to manage a business! I want to know they will be here on time and you cannot phone anyone