Stephane
Amazing customer service and quality
I asked for a rush, last minute custom order, the customer service was fantastic. They made sure my order was accurate and would deliver on time. The kit is great, love them all around.

owayo manufactures sporting wear to your exact specifications. Create your own kit by choosing the design, colours, inscriptions, and features. Make quick and easy designs right on the website.
owayo custom sports USA (owayo.com) has 810 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Stephane
I asked for a rush, last minute custom order, the customer service was fantastic. They made sure my order was accurate and would deliver on time. The kit is great, love them all around.
R
The products were correct and exactly as designed. I like them very much. I did not like the long waiting time to receive them. I did not like spending more money to send back the sample that I did not request. I did not like Alison requiring me to produce a receipt from the post office to prove that I sent the sample back to the address it was originally sent from. It felt like she did not believe me (yes, she said she did believe me, but her tone implied the opposite). The fact that the department that received my returned sample didn't update her was a sign that your company doesn't have all of its pieces talking to each other.
Response from owayo custom sports USASep 5, 2025
Dear Richard, Thank you for taking the time to share your feedback. We’re delighted to hear that you are pleased with the products and that they met your design expectations. We sincerely apologize for the inconvenience you experienced with the waiting time and the return process for the samples. We completely understand that such delays can be frustrating, and we are continuously working to improve our processes to ensure a smoother customer experience. Regarding the waiting time for the jersey, we’d like to explain that this was partly due to you requesting samples before we could send your order into production. Please also note that your order was placed during our peak season. During this time, production and dispatch capacities are stretched, and while we do our best to fulfill all orders promptly, orders can unfortunately experience longer lead times. We appreciate your patience and understanding in this regard. We’d also like to clarify that we do not require a receipt as proof of return. Instead, we kindly ask for tracking details when samples are sent back. This allows us to monitor the shipment, anticipate the delivery, and correctly assign the returned box to your account. We're sorry if this wasn't clearly communicated from the beginning. Please also accept our apologies for any miscommunication that may have occurred between our departments regarding your return. We recognise the importance of clear and consistent communication, and we are actively working to improve our internal processes to prevent such issues in the future. Once again, thank you for your valuable feedback. It plays an important role in helping us improve, and we truly appreciate your continued support. Your owayo team.
Graham
So easy to design shirts, the selection of shirt designs is excellent, the company is very responsive and thorough, delivery is always on time. I've used Owayo for my team shirts for several years and every time they've done an excellent job.
Grandus
Great company I use them for many team shirts.
Matt R.
I've ordered many times from Owayo and always have a fantastic experience. There's no better online designer that gives near limitless customization, something I really appreciate as designer myself. The service is always quick and pleasant, and I always get my products sooner than expected and I always love the quality. We could pay less for jerseys in lots of other places locally or online, but they won't compare to what we get here.
Butch
Jersey turned out exactly as we thought it would!
Josh M.
Great jersey customization options and excellent manufacturing and shipping speed.
Jacob K.
Very clear communication and follow ups during the process. Fast shipping and great craftsmanship. Would definitely purchase again