Nick
Not the company but the delivery…
Not the company but the delivery service is the biggest problem Ordered a tshirt on 18.8.25 Delivery day was due on 26.8.25 My order was stil nowhere near On the 28.8.25 The fedex driver left my order somewhere Uploaded a picture of a random door So i have nothing now Paid £26 for the tshirt and £11 for the delivery . . . For this delivery!!!!! This is just unaccaptable So now i have nothing Cant reach fedex no response Owayo said cant do anything once they sent the package out but contacted fedex . . . Well . . . I get it but im buying from owayo its their duty and responsibility to make sure that i get the package Just bcause the driver is not a responsible person now i have no money and no tshirt It was a pleasure owayo Thank you!!!
Response from owayo custom sports USASep 17, 2025
Hello Nick, Thank you for your feedback and for bringing this delivery issue to our attention. We’re very pleased to hear that you are satisfied with our company, and we sincerely apologize for the inconvenience caused by the delay. We fully understand how important it is for our customers to receive their orders on time and in perfect condition. We have contacted FedEx regarding your package and are actively working to resolve the situation. In cases where a package is ultimately declared lost by FedEx, we are committed to providing a replacement. At the moment, the claim is under review by FedEx, and we will keep you informed throughout the process. Please rest assured that we are doing everything we can to resolve this issue as quickly as possible. Kind regards, The owayo Team


