Overstock.comReviews of overstock.com

I agree with the worst experience ever comment! I paid for express shipping to get an item in time for construction and it was 4 days later than the stated time frame. I paid a large amount of money for shipping to get it when I needed it and NOTHING! When I asked for answers and a refund on my falsely advertised shipping- I got: Sorry, it may take another 3 days to prepare for shipping. Buyer beware- DO NOT PAY FOR FAST SHIPPING! It is falsely respresented and you will be left as disappointed as I am.

Worst experience ever. Parts missing from the box and overstock.com doesn’t seem to care if this issue ever gets handled. We received 2 of the 4 parts left out of the box after three weeks of countless emails to overstock.com with no response. Then we received an email from overstock stating that they are not sure that the other two parts will be sent because it has now over the time frame for replacement parts. It wouldn’t be outside of the time frame if overstock would’ve done their job in the first place. Joke of a company.

I’ve spent a lot of money here. Buying Wall Art has been a disaster. I recently received 3 items; all were way past the date they were supposed to be delivered (they were birthday gifts) and ALL THREE were damaged. It seems like the quality control is lacking, and communication . That’s it for me. Damaged and extremely late arriving items is not acceptable. Don’t tell me something will be shipped on a particular day, and literally weeks go by.

Beware. Ordered an item that showed a stock of three for several weeks while I followed the price. The next day my order was cancelled. I chatted with customer service and was told that they ran out of stock temporarily but that three items were in stock now so I should go ahead and reorder. The next day my order was cancelled again. I chatted with customer service again and all I got was preformulated mumbo jumbo. Everything at overstock.com is severely overpriced and everything that seems to be a deal doesn't exist and is just there to lure you in. All you get is frustration. Total waste of time. Avoid like the plague.

Ordered a shag rug. It was described one way and looked nothing like the description or the picture. I was only offered a portion of the refund. Actually, I was offered less the half of what I paid for it. I will never order anything from Overstock.com again. I think it's an absolute rip off and makes shopping on line a horrible experience for all other merchants!

I placed an order online on September 10, 2019; I paid shipping and the estimated delivery date was 1-3 days. Today is September 23, 2019 and I just TODAY received my order. I contacted customer service on two occasions via text and the first agent promised the package would arrive no later than September 18th; when it did not arrive on the 18th, I texted again. This agent advised that I needed to give TEN FULL BUSINESS DAYS to receive my package. I explained that the agent 2 days prior advised it would be there by the 18th, this agent said, "Sorry for the miscommunication, but it is coming USPS and they do not provide tracking information like UPS and FedEx." I said, "You are misinformed for sure. Of course USPS provides tracking." This agent continued to advise that it was coming via Ground and that I just needed to give 10 days. I then telephoned customer service who apologized for the miscommunication, but that it is coming ground via ONE STOP MAILING and that it was in their hands now. I wondered how they could leave customer service to a middle man and she basically apologized and said there was nothing to be done; the way it was shipped was up to ONE STOP. I looked up reviews for ONE STOP and there are endless negative reviews and this is just another. My biggest complaint is that I paid for shipping and just had to wait until ONE STOP decided it would move to the next station... I am absolutely disappointed with what I thought was a good company--based on nothing tangible but their advertisements. I will NEVER order from this company again.

Ai acheté un salon composé de deux canapés et un repose pied ... qualité de M... tissus d assise se détend et gondole .... après deux mois !!!!!!!!!!!!! Franchement n achetez pas chez eux Vous leurs envoyez des photos ... mais ils vous répondent que c’est tout à fait normal puisqu on s’assied dessus 😳😳😳😳😳😳

So you can’t make this stuff up. Ordered 4 bar stools from Overstock in mid-August and paid nearly $500. About a week later, we received — wait for it — four night stands. The paperwork showed that we ordered the stools, but the packing slip showed night stands. So, they made a mistake. We called and they arranged for UPS to pick them up, and Overstock said they would send the right items, and we would receive a phone call in 1-2 days to confirm. No phone call, but a few days later, UPS delivered, you guessed it, four more night stands. We called again and after an hour on the phone, they kept asking for the reason we were returning the stools. Finally got through to them, and they said that they “elevated” this case and they assured me that they had sent another shipment and we would receive them that same day. We never received them. I was also again promised that I would receive a phone call from a supervisor and we agreed that this would all be resolved correctly by Tuesday, September 17 by noon central time and the service guy would personally have this corrected and contact me. Tuesday came and went. Today, September 19, we got another shipment and yep — four more night stands. Customer service still doesn’t seem to understand that we didn’t get what we ordered and had never admitted that they messed up — multiple times — and not followed through on their promises. Now it looks like we are going to have to fight to get our $500 back. The UPS driver didn’t even take them off the truck, and we refused the shipment yet again. This is one screwed up company and I suspect that there is an attorney in our near future. I get mistakes. I don’t get arrogance, incompetence and dishonest actions and taking no responsibility for mistakes. This company will not make it another year by the looks of their stock and debt and their inability to make money. So far, without delivering an accepted product, they have spent an estimated $900 in shipping, at least, and have no profit to offset it, and now have at least 12 night stands to put in their outlet store at what will more than likely be a loss. Don’t do business with this really bad company with systemic problems.