Overstock.comReviews of overstock.com

I ordered a sample of a 2X2 foot dropped ceiling (package of 12) for $4.67. I expected a 2X2 foot sample as the entire ad indicated (even the checkout) that it was 2X2. Upon receipt, I got an approximately 6"x"6" sample. Not enough to make any determination as to whether it was suitable for my space. I attempted to return the item, but OVERSTOCK was going to charge me in excess of $12.00 to print a label. Needless to say, I will eat the $4.67 but will never deal with this scam company again. I wish I had checked the reviews prior to dealing with them. I contacted Overstock upon receipt of this order. Received an auto email that they would get back to me in 3-4 business days. About three weeks later, yet to hear from Overstock or the manufacturer.

Nooit meer Overstock Een driezit tuinmeubel en een bijhorende koffietafel/verlenging besteld (dus 2 delen). Driezit na 2 weken nog niet geleverd (alhoewel hij zou aangeboden zijn ???), de koerierdienst Dynologic in opdracht van bpost weet ondertussen zelfs niet meer waar het pakket zich bevindt. Tweede deel (tafel/verlenging) werd zwaar beschadigd geleverd door een koerier die gewoon binnen gooide en direct weer weg was : glasplaat in duizend stukjes, reactie van Overstock : wanneer de Corona-periode voorbij is kan u zelf een nieuwe gaan halen bij de dichtste winkel (wel gratis ???). Ik ben in ieder geval van plan alles terug te sturen en mijn geld terug te eisen (of het ooit zal lukken is een andere vraag).

Ordered 2 Legere Server in grey. 1 was used. Glass door was split. Doors have big caps you can see what is stored inside. 1 door will close the other moves inside. The 2nd cabinet has a small hole on the top. Also the doors don't close probably. My husband is a builder so it was not us putting them together. Very poor quality. Door handles you need to drill holes get them installed. Not even 1 Star.

SO BAD. Do not purchase from overstock. Your product will say delivered and never get to you. Then you will try to get a refund and you will not be able to get ahold of anyone on phone, through chat, or email. The customer service is so bad, they make it seem like they are ignoring you. Worst experience amd sad bc they are such a large company you would think it would be better run.

Misleading information on the website allows you to buy items without making you aware that they are not returnable. Customer service is trained to make you go away and they lie when you call them out on it. BBB is absolutely useless and allow these large companies to get away with scamming their customers out of their money. Target or Walmart are a safer bet in my opinion.

Wij zijn heel tervreden. Er was een barst in onze tafel, zonder enig probleem werd deze terug genomen en werd ze terug betaald. Personeel is heel vriendelijk en behulpzaam.

Purchased a "Wooden Corner Computer Desk" from Overstock advertised with the description, "L-shaped corner design". Upon assembling, the desk is a hexagon with no right angles--so it is physically impossible to put it in a corner. Had to suffer through Overstock's unwieldy text-based customer service, which took almost 24 hours to get a response. They were not willing to waive more than 50% of the return fee, despite the fact that the NAME and DESCRIPTION of the product are deceptive and misleading. Planning to file a consumer protection complaint with my state attorney general's office.

Do not buy furniture from Overstock! I don't know about anything else - but their customer service on furniture returns is terrible! I have filed a dispute through my credit card company (thank goodness for American Express) and they are withholding payment until the dispute is resolved- which means getting Overstock to arrange for the returnb. They have no phone service to help you and their texting response is slow, doesn't resolve anything and they can't connect you with the people who are actually supposed to contact you to arrange delivery. I ordered a bedroom set which was labled as white, but which is not white, but Ivory. I would not have accepted had I been able to open the boxes to check the color, but the delivery company wouldn't bring it into the house (which I understand) because of the virus. So my husband and I moved everything into the house, opened one box and could tell the color was wrong. We immediately initated a return but there is no confirmation that your return request was submitted successfully, so I actually ended up submitting three or four requests. None of them were responded to. The place on the website to check the status of the return has no information. I have texted customer service had three useless responses from them - and the company refused to allow you to be connected to the correct department directly. Do not buy furniture from this company. I will not use them for anything ever again.