Overstock.comReviews of overstock.com

They sold me a printer that no longer has any information about it. It is obsolete

I ordered a table and two weeks later four chairs, the only ones that would fit with it. Theyre chrome, when I built them one frame had yellow rust spots and one of the leather chairs had a slit. Contacted them via text and agent replied an hour later, said they cant replace unless I take apart and send all 4 chairs back. She disappeared afterward and I never got a response, so I contacted them via text again the next day. That agent told me that the company that sells the chairs will not replace their product or send parts and that I would have to send all four chairs back if I wanted to get just that one corrected. I said why would I take apart all the chairs and return them for 1 and pay the shipping to return them, that I could get another order that had more damage than this one. It made no sense to me. After pushing the argument she offered if I would just send one chair back and again she left. Nothing resolved! I am so aggravated! How do I have the packaging to package one chair and send it back when the box they came in held 4, its huge, and why should I pay for the shipping? Why should I be stuck with a chair that has a slit, its brand new!? I am going to try yet again to talk to somebody at the company rather than texting. I did end the conversation with telling her I will never buy another thing from Overstock and I was about ready to purchase a bar cart and a console for my dining room but I will not be buying them here now. The quality of the product is not great and the way they package is not great and I don't think I'm going to be getting a replacement for this chair! I just don't trust that they're going to come through and I told them that they should be doing business with people that back their products. So you make your own mind up but this is my experience and I will not be buying any more from Overstock.

So sad! Overstock used to be awesome. Great customer service, great deals.. everything you want. Loved it. Now it's the worst possible experience you have.. a complete ripoff, no customer service, misleading information.. tragic ending to a once great place to shop. They can't possible last.

I hope you read all the reviews before using Overstock. My best advice is to NEVER purchase anything from them. They tell you that they will pay you for your review of purchases...however...if you have anything negative to say, they not only won't publish that review, they won't pay you one red cent for reviewing it. Also, I never received a purchase and was only reimbursed half of the cost of that purchase. It is a HORRIBLE company.

HORRIBLE EXPERIENCE!!! DO NOT SHOP HERE. Their customer ‘service’ is a joke and they flat out lie. I ordered sheets for our RV bunk bed on July 18th. The estimated delivery date was 7/21, and it said most items ship in 1-2 business days. Based on the estimated arrival (WELL before our trip), I bought them from Overstock, paying a small fortune. I have heard nothing and it is 7/27 and the site says it is being processed. It took forever to figure out how to even contact customer service, but I was finally able to send an e-mail (if you try to email about not receiving an item, it just re-directs you to a tracking page... That is your first clue that this is a bad business.) I got no reply. I was able to call today- found a number and the guy tried to talk to me about how many days there are in a week and that it takes 1-10 business days to process so there is nothing he can do about it. I asked him to expedite the item to me so that I will have it for our trip and he said, “I understand how important this item is to you but I can’t do that.” Literally infuriating. I am on perma-hold waiting to talk to a supervisor. I’m sure they are busy dealing with all of the livid customers. I am not surprised to see they have an 80% one-star rating here. Won’t stay in business. Now the guy comes back on the phone and says he spoke to his supervisor and there is nothing they can do about it but I can request to cancel the order if I’d like to. I am so frustrated and angry. Please heed my warning. DO NOT SHOP AT OVERSTOCK. It is an absolute nightmare.

Had ik maar eerder naar deze reviews gekeken... Maar te laat. In vertrouwen gekocht bij Overstock, maar onze verstelzetels zijn beschadigd. Het verstelmechanisme onder de leuning, van beide stoelen is kapot. Duidelijk geen kwaliteit als dit probleem zich bij beide stoelen voordoet. Voorlopig nog geen antwoord van de klantendienst, maar ik verwacht er niet veel van eerlijk gezegd. En maar reclame maken op TV over hun superkortingen... Want ben je ermee...

I don’t understand why the same item is two different prices. It’s cheaper on my phone than then it is on his! I don’t understand how I’m getting 5% off of a lower price. My husband is getting 15% off a higher price and we’re paying the same amount? Is that the scam? To think that you’re getting 15% off when actually we are both paying the same price? Their response Dear Valued customer , So a common reason that there is a different in price is due to the Cache and the Cookies on the devices used to do a Google search. I hope you have a great day. Stay Safe Regina A Overstock Customer care

2 maanden moeten wachten op onze eettafel. Levering was uitgesteld zonder dit met ons af te stemmen. Eens geleverd bleek de tafel van zeer slechte kwaliteit. Na een paar dagen zat deze al vol krassen, terwijl deze amper was gebruikt. Klantendienst zeer onbehulpzaam. Never again