customer
I wrote the wrong zip code on my order…
I wrote the wrong zip code on my order and called to correct it. The rep told me I needed to cancel the order and place another. It is taking 7 days for me to get the item. First it tells me I’ll get it on 10/16 and now delivery is 10/20. The rep I spoke to this morning sounded like she just woke up and there was lots of noise in the background very unprofessional.
Response from Overstock.comOct 19, 2026
Thank you for taking the time to share your experience with us. We are sorry to hear we did not meet your expectations. Your feedback is important, and we appreciate the opportunity to learn from it as we continue to improve our customer experience.


