Overstock.comReviews of overstock.com

I should not have to pay out of pocket to return a defective item, nor should I be required to wait until you receive it before a replacement is sent. I have already tried to explain my concerns, yet they do not seem to have been addressed. As a customer, I expect a more reasonable and accommodating resolution, especially when the issue is due to a defective product and not something I caused.

When shopping for specific items I turn to Overstock first. Better quality better price.

It has been a week and I have not received a notification of shipment of the ordered file cabinet.

The area rug we ordered came within 2 days. We loved it. The quality was great and the colors were true to the online views. However, when we saw it with our new couch, the patterns on both the couch and the rug did not look good together. The rug had to go back. Overstock was very understanding. They emailed a return slip immediately and I took the packaged rug to our UPS store for return the next day. Great experience.

Ordered some chairs that came in one order. Tried to place a second order and company kept canceling shipment. When I called and asked why I got directed to 3 different depts and was told they thought it was fraud . It was not but they refused to sell me the order. I had to go purchase it from wayfair.

Bought diamond ring for 25th wedding anniversary. Order got cancelled a few days later. Was told i could buy it at the new price which was $1300 higher!

These bathroom trays are heavy quality marble. Very elegant.

Bought an item, went out of stock the next day so my order was never fulfilled.