Elena
Got my order fast in great condition
Got my order fast in great condition. Fine quality of the product.
Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Elena
Got my order fast in great condition. Fine quality of the product.
Leslie I.
It's been a whole week since I ordered a large expensive item from overstock. Other than the order notification on the day of purchase, my item has not shipped, and your order tracking page is broken. So I'm $700 out on a Christmas tree I ordered that as far as I know hasn't shipped yet. It's been a whole week since ordering and paying for it. I haven't gotten an answer as to where my order is yet.
Response from Overstock.comOct 19, 2026
Thank you for your feedback. We are sorry to hear your order did not arrive as expected. We understand how frustrating delays can be. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
Customer
Lots of check in informing me of shipping status. Items arrived early!
Response from Overstock.comOct 22, 2026
We are thrilled to hear that our frequent shipping updates kept you well-informed and that your package arrived ahead of schedule!
customer
Product was not as expected, unable to request return on line via email or chat, conversation with customer service directed me to another company for return
Response from Overstock.comOct 19, 2026
Thank you for sharing your feedback. We are sorry to hear your item was not as expected. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
Leslie R.
Love the product and easy to assemble. delivered quickly too
Response from Overstock.comOct 22, 2026
We're so happy to hear that you love your new product and found it simple to put together! It's also wonderful to know that your order was delivered so quickly. Your positive feedback truly means a lot to us.
MARY K H.
Purchased two rugs which were the exact replacement of existing rugs due to pet urination issues. The replacement rugs cost less than the original rugs and were delivered on time and without any damage. Same with the rug pads. This is the first time I have used Overstock.com and was pleased with the purchase and delivery service!
Response from Overstock.comOct 22, 2026
We are thrilled to hear that your first shopping experience was such a success! It is wonderful that the replacement items and pads arrived quickly, in perfect condition, and at a better price than before. Thank you for sharing your positive feedback about the smooth purchase and delivery process.
Thomas W.
Missing part and received to many of other parts.
Response from Overstock.comOct 19, 2026
Thank you for sharing your feedback with us. We are sorry to hear your item was needing a part. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
Dissatisfied C.
Merchandise box was tore up, banged around and damage when arrived. Overstock wanted to offer me $78 for a coffee table close to $400. Had to deal with a refund and hold damaged table for ten days and damaged box. Complete inconvenience and difficult for a 67 y.o. woman.
Response from Overstock.comOct 19, 2026
Thank you for taking the time to share your experience with us. We are sorry to hear we did not meet your expectations. Your feedback is important, and we appreciate the opportunity to learn from it as we continue to improve our customer experience.