Overstock.comReviews of overstock.com

I bought a product just a few days ago and they put it on sale. I haven’t even received the product and it’s 57 dollars cheaper today. I couldn’t get any kind of adjustment on price even though I had an earlier coupon. Customer service was no help at all. Last order with them!

So I usually don't bash businesses but in this case I'm going to you only have 30 minutes from the time you start your order be aware of this if your address is incorrect and it goes to the wrong place you will pay the price through your pocketbook then you have to pay for the shipping label also besides shipping it back be aware they have their handout for any money they can get I will never do business with this company again

I've purchased a Carson Carrington Iglesjo Acacia Mid-century Platform Bed. This item is advertised under the Carson Carrington brand which belongs to Overstock.com. WRONG! This is the Armen Living Brand Item model LCLFBDQN, Just type in the number in the Google search and you will see it for the $400 cheaper price, but under the Armen living brand. This is a very shady practice. After receiving this bed, I contacted Overstock, asked for a discount and to remove this misleading listing from the website. They offer me $100 only. The package is not identified as Carson Carrington at any place. Pure dropshipping for a double price. No more shopping at this website for me anymore.

Purchased a patio chair set, it was delivered missing hardware and contained damaged parts. Customer service was dreadful, slow and nearly useless. After a month, I got replacement parts which also were damaged. They offered O Club membership (who cares?) and site credit (really after this experience?). This is the last purchase on Overstock.com for me. I couldn't be more disappointed by a company!!

Early on, I purchased an inflatable bed for about $100 from this new web site and received it promptly. However, it would not stay inflated for even one night. I contacted them and they sent another one. It would also not stay inflated. After three of them, I realized they were all defective. I was never able to get my money back or any other satisfactory resolution, they just kept it. I will never do business with this company again as they took my money and delivered no useful product.

I ordered a wall clock and it didn’t fit in the area I wanted to put it. I called Overstock and told them I wanted to return the item. I was told that I would have to pay the shipping costs to return it. I have purchased on line from all of the on line companies and never was charged return shipping. Not good customer service.

This stereo cabinet arrived with many defects. Two shelves were scratched. One of magnets in the back panel is gouged. The base is splintering. Indents are on almost every panel, some as long as my hand. After being promised replacement parts, I threw the box away. Overstock.com changed their mind on the parts. They then offered a refund. This is four phone calls and five days into this process. A refund was offered but I have to keep the item for 7 - 10 business days and they might send UPS to inspect the item and possibly pick up the item. The box is gone and Overstock want's to blame factory defects on UPS shipping. Before calling Overstock, I called the manufacturer to order replacement parts, as you would with any prefab item. The manufacturer wanted to open a claims case with UPS. That is not acceptable. The item is defective. UPS did nothing wrong. Why are Overstock and the manufacturer trying to cheat UPS while giving the customer so much grief? I wonder if I will see my refund? These people are @#$%#. Waste your money elsewhere. Walmart is better, believe it or not, and I hate them

This company doesn’t even deserve one star. I ordered a ceiling fan and it was defective. I contacted them they told me they were going to try to get me parts or they were going to try to replace the fan, they dropped the ball left me hanging. I contacted them multiple times and in the end the manufacturer sent me one piece out of the three that I needed and overstock refuses to contact them to find out if they’re going to send the other two pieces and they refuse to do anything for me except have me return what I bought. Terrible customer service - they don’t listen to what you’re saying and they don’t care at all. I will never purchase from them again. There are other companies that far exceed expectations- like Wayfair.