Overstock.comReviews of overstock.com

Others were right. They don’t deserve one star. I tried using this company years ago, when they could actually afford TV commercials. I tried both times and they were out of stock both times. Then Bed Bath & Beyond came back online only. I found out overstock.com bought the company. I decided to try because I know the product was BBB, which I’ve bought before. Order went through and now days later I just get a text. You guessed it…OUT OF STOCK. Why don’t they do themselves a favor and rename the company to outofstock.com. They may hang around for awhile but they will never last. They were already on the verge of bankruptcy.—Not to mention, the former CEO is a likely unindicted co-conspirator of the 4th indictment of Donald J Trump in GA. I don’t like politics involved where I buy sheets and kitchen gadgets!!! What is the current CEO doing? Giving you items that don’t exist and having to recall your order. Talk about a swamp!

Overstock charged me over $100 for returning 6 outdoor chair cushions. The Free shipping only applies if you keep the item not on returning items. If it does not fit, or you don't like the color you are out of luck......this is not Amazon. I will never order anything from Overstock again.

I purchased a set of 1000 thread count Egyptian cotton sheets. Four months of use and they have pilling all over. Real Egyptian cotton will not pill so I surmise this product was falsely advertised. No more Overstock for me.

Horrible!!! I ordered a set here because it was $30 cheaper than another place. They lost my set after I took off work to deliver it. How do you loose a furniture set?! And then customer service is horrible. Please don’t order from here

The worst website to shop. Overcharge to return triple than accrual cost of the item. Never again

What went wrong this time? That question in itself gives the answer. It went wrong as expected.When I read i could get a 25% coupon off my order if I downloaded the app I did that. I must not have seen the small print in order to get coupon. I will immediately cancel the app! I tried to get a hold of someone when I saw my order did not have 25% off. I texted 2 different numbers that said you could reach them by text. They even texted me prior to the order and after. But I got no response other than a specialist will be with me as soon as possible. That was an hour ago. So I Googled the phone number. Of course went through automated questiond but then a specialist will be with you with a wait time of 14 minutes. It was some later I got a" SPECIALIST ". They couldn't give me my discount offer because I placed the order.I have had that happen before with other merchants. No problems. So I told her I wanted to cancel order. She said the order has already been pulled in the warehouse. Ok so they're so backed up or messed up I got no help for over half an hour, but they have the order placed already. To cancel the order would take 1 to 2 business days! So now my money is tied up for at least a week! I'm furious. I kept the order because I wanted what took me hours to pick.. I told her I WOULD NEVER SHOP WITH BED BATH AND BEYOND AGAIN! She tried to give me a 50% off my next order! NEVER AGAIN! I'm calling back tomorrow to speak with a manager. If I can reach one. HA! 🤬🤬🤬

A star is giving Overstock the benefit of the doubt. They ship items from their fulfillment center (errors) that are not what you ordered then when you return it, they charge a return fee. They have customer service in India, which of course brings its own challenges… Poor poor poor. I will not be using overstock for anything ongoing. Bad bad bad experiences. Amazon is the way to go. Hassle free ! Put them out of business

If I could give them zero stars, I would. I bought a fountain a year ago that was guaranteed not to rust. It rusted a lot. I called and spoke to their customer service dept that claimed they would send another one out right away. I'm still waiting. I recently bought a mattress from them and The description of this mattress is totally false. This is the squishiest mattress I have ever laid on and they classify it as "Firm". On top of that, Overstock Customer Service is a joke. They hide the fact that you have to pay to return and if you call, you will get conflicting stories about it's not returnable because it's a mattress and there are no supervisors for the "Mattress Dept" and then suddenly you will be on an eternal hold for a Supervisor and then the agent will claim the "Supervisor" will call you back within 10 mins because Emma's computer crashed and needs to be restarted. No call back. False Advertising, Worst Customer Service