Susan
Rugs arrived as described
Rugs arrived as described. Very soft!
Response from Overstock.comSep 11, 2026
We're so happy to hear that the rugs arrived as described and that you find them very soft! We appreciate your kind words.
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Susan
Rugs arrived as described. Very soft!
Response from Overstock.comSep 11, 2026
We're so happy to hear that the rugs arrived as described and that you find them very soft! We appreciate your kind words.
customer
Product shipped right away. Got it in 4 days. Product was great quality and easy to put together.
Response from Overstock.comSep 11, 2026
We're so happy to hear that your product shipped right away and arrived quickly! It's wonderful to know you found the quality great and assembly easy.
pam A.
Quick shipping and good product
Response from Overstock.comSep 11, 2026
We're so happy to hear that you received your order quickly and are pleased with the product! Your positive feedback is truly appreciated.
Laura S.
Everything was great, except the 8 x 10 rug pad was significantly bigger (several inches each way) than the 8 x 10 rug. Required intense effort to trim the pad - the only thing that I had that worked was really long handled pruners.
Response from Overstock.comSep 11, 2026
We appreciate you sharing your experience. If you need any further assistance, please reach out to us at [email protected].
Retired
My rug was not delivered at all. I received an email from you stating it was delivered at 11:16 PM, 9/3/26. What company makes delivery at that time of night! I called you immediately in the morning of 9/4/26 and spoke to Tshiamo. She admitted that she could see on her end that the rug was NOT delivered. She stated I had to wait but she would put in a redelivery notice (I will not post the delivery # she gave me here. You can call me as you have me Landline tele number. ) AND she said I would received a confirmation email within "minutes" It had now been over 3 days and I have not heard from you. Please contact me.
Response from Overstock.comSep 9, 2026
We are very sorry to hear about the trouble with your rug delivery. We understand your frustration with the situation. We are actively looking into this matter and have sent a follow up message to your direct email.
customer
479206438 I never have received this order. I can’t get anyone to help me figure out where it is Susan Boles
Response from Overstock.comSep 9, 2026
We are very sorry to hear your order has not arrived. We understand your frustration and have sent a direct message to your email for further assistance.
customer
Everything was great. Delivery was a little slow for one item.
Response from Overstock.comSep 11, 2026
We're so glad you had a great experience overall! We appreciate you letting us know about the delivery time for one item. We are always working to improve our service.
customer
When placing my order I inputted my shipping address and it shipped to another. After speaking with an Overstock rep they told me to take it up with UPS. Needless to say my order went to someone else, Overstock would not refund me and I will not be purchasing with them in the future.
Response from Overstock.comSep 9, 2026
We are truly sorry to hear about the frustrating experience you had with your recent order and the shipping issue. Once an order has been handed off the carrier for delivery to you we aren't able to update your address. We recommend reaching out to the recipient on the shipping address as UPS noted that was delivered on 09/04.