Vivian G.
BOXING WAS BAD
Ok, so the pillows arrived, and they were nice. The issue was the boxing. I am not sure if the delivery service repacked them or what happened. They appeared to have been sloppily taped up, and one box was half-open. It was my first time ordering from Overstock. It makes me wonder whether the packager is sloppy or the delivery service.
Response from Overstock.comSep 13, 2026
We appreciate you sharing your initial experience with us. This is certainly not the impression we want to make, and we are looking into our packaging and delivery processes to prevent similar occurrences. We value your feedback as it helps us improve.