Overhead DoorReviews of overheaddoor.com

I'm a disabled vet in a wheelchair. In the past, I've used OH door, but this recent build was a total disaster from the get go. After getting my deposit for 2 doors, the tech only measured for 1, then they sent a sub from wherever to install both doors. He showed up with 1 opener. Had to come back, he did great, wasn't part of OH door. Had issues with opening and closing, sent a new tech out, he tried, did ok. " manager" of Clayton GA store came out, fixed exposed wires on door sensors, said that was normal install guidelines, and when the 18ft main door wobbled when up/down operations, mgr said dr should've had addtl braces, hmm. Also, he said he couldn't keep coming back to our home to "fix" our little issues. It was a brand new home, and 2 yrs later my workshop door, 9 ft, is loose, chain pops and stop the dr due In closure. I called today, that office is closed, the lady in Columbus GA informed me that I only hada 1 yr warranty, and basically OHdr didn t seem concerned. Thanks OHdr company. I'll never use or recommend your business ever again.

Never again! While the service rep. was very nice and courteous, he spent all but 15 minutes of his time on the phone with his boss and Craftsman asking for repair advice. In the end, I was charged for the service and told I needed a new door opener and would hear back from customer service about the purchase and installation of a new door opener. That was in August, and I've never heard from Overhead Door.

Order garage door 7/30/2025. Till today 9/2/2025. No phone calls or emails so far.I hope this is not a scam. Total for garage door $6,500.00. Deposit $2,500.00. Address W.Passyunk Ave. Philadelphia, Pa. 19145. Phone # 215-774-3555.

Nice friendly workers. Went over and beyond to fix my garage door and then for a little more money tuned up and replaced some well worn parts. Noise level on my garage went from an 8 to a 1. Hamburg overhead doors is the best

Our technician arrived on time, answered all my questions, replaced what was needed to make the operation of my garage door work and Scott did a great job! Looks like after reading the reviews this is a franchise so it is important to post the location…….. My good experience was Bridgewater, N.J.👍🏼

My garage door was hesitating a couple times when opening. As Overhead installed the door and opener, I requested someone to take a look at it. The repairman was there for about 7 minutes, charged $150.00 to say the opener is old and I should keep it until it stops working completely. Their labor rate must be between $900 -1000.00 per hour Then gave a $674.00 quote for a new opener and asked if I wanted to replace the opener. As he did not actually do any kind of service or repair, what was I charged $150.00 for? Obviously, I will not be using this company again as they lack ethics and integrity. Garage door openers are about $140.00 - 175.00 at most hardware stores. Why would I pay this company almost $700.00? This is for Overhead Door Company of Northwest Indiana.

I could go on forever about what we went through with this company but I won’t. Do yourself a favour and stay away from them worsts experience I have had being in the construction industry for 40 years

Just had my doors installed, while they were installing my doors, one of the young guys messed up my sheetrock and then I had to pay them to get the materials to fix it and then said I would have to fix it myself and I said, I don't that, you messed it up and the guy said well we normally have someone else to do this type of work (which is incorrect/the sales person said that they would handle fixing that themselves) still spent additional $100 to get them to fix what they messed up and it still looks like a hot mess, will never deal with them again.