Overhead DoorReviews of overheaddoor.com

Purchased a garage door opener from overhead door company on Ford Street in Colorado Springs. I explained to the sales associate what type of garage door opener I had, make and model, she assured me the garage door opener would work, it DID Not! Called their service line, no one ever answered. I returned the opener an hour later and they charged me $13.00 to put it back on the shelf. Didn't see that coming and it took them 2 weeks to refund me. Really!! What a rip off, be careful with these folks0880552026

The "free estimate" is done by email and without a clear understanding of what needs to be done. A representative then calls and asks what you would like to do. After this interaction, the company then sends an installer who visits the residence and makes "an assessment". After a lighting fast assessment, the installer then recommends replacing the entire door in addition to the installation! In my experience, I decided not to have a garage door opener installed because apparently it would involve replacing the entire door which would have bumped up the cost from approximately $850 to around $3,400! My suggestion is to shop for other opinions and to avoid situations like this. In my opinion. the company should send out an installer to provide an estimate at the location not through an email with a follow up call from an outsourced agent. Everyone's time was wasted during this experience.

Just had my doors installed, while they were installing my doors, one of the young guys messed up my sheetrock and then I had to pay them to get the materials to fix it and then said I would have to fix it myself and I said, I don't that, you messed it up and the guy said well we normally have someone else to do this type of work (which is incorrect/the sales person said that they would handle fixing that themselves) still spent additional $100 to get them to fix what they messed up and it still looks like a hot mess, will never deal with them again.