OutputReviews of output.com

I purchased an Output Sidecar. It was mostly was as expected. Overall I'm happy with this piece of furniture. Equipment & cables that were previously on my desk or on the floor now have home. - I had one question for customer support on assembly and they got back to me a day or two later, but I had figured it out myself by then. - Claims 12U of rack space. I used 4U for sliding drawer, leaving 8U. They do not however mention that provided rails are 3U each, so only 6U would have been available using the provided rails. I purchased my own 8U rail and but had to cut it down slightly to actually fit. - Clearances on rails are very tight. I don't think you should expect the full 12U. I got somewhat less than that because of where the pre-drilled holes are. - Cable Hanging area only has 3 pre-drilled places it can go. This seems like an oversight. I put it lower outside of the pre-drilled range and it seems to work fine there. - Assembly instructions require careful review. while the video is entertaining it's a bit sparse on details such as which holes to use at some points. - Furniture may not be disassembled. Moving it may be difficult. - Furniture feet could be better. They have little rubber feet which will not slide or roll on carpet.

SCAM!!! AVOID AT ALL COSTS!!! Cancelled my subscription weeks before the deadline, ARCADE have continued to attempt to debit my account FIVE TIMES since then, I have emailed customer service NO ANSWER just emails to say WE HAVE TRIED TO DEBIT YOUR ACCOUNT AGAIN... It's clearly a SCAM

There is no way to cancel subscription. Service department does not exist. IMPORTANT:: They sell all your information for money!! You have to opt out!!!

This is simply the worst company I have dealt with. Customer service is non-existent. When you want to cancel a subscription, nobody responds. Stay away from this company! I will now start a Paypal complaint.

Worst customer service ever! You buy their product, it's not working as it should, you send a support request Noone will answer you! This is honestly the worst customer service u can think of! I would love to cancel my yearly subscription as the plugin is not working. But they won't allow you that!

It's on you to know when to cancel your subscription for Output Arcade. If you cancel early you will have paid for nothing. I cancelled my Arcade Output subscription 3 days after purchase and now I cannot use it anymore. In short, I paid 10 euro and got to use it for 3 days. Complete rip-off, even if they state it clearly on the website. This should not be acceptable or even legal. Customer support is not present because there is never a response. Avoid this company at all costs.

terrible company

The moment you cancel their Subscription you can't use it anymore although you paid till the end of the Month. So they'll charge you money and refuse their service. Edit: After 5 Months they generously refunded the charged amount.