Hector S.
Management was extremely unprofessional…
Management was extremely unprofessional and was incoherent in trying to help me in the lease renewal process!
Response from OutpostSep 10, 2025
Thank you for sharing your feedback.

Outpost is a leading coliving company in New York, offering furnished rooms and flexible housing solutions designed to make your move to the city seamless and stress-free. Whether you're a student, intern, professional, or remote worker, Outpost provides a trusted and safe community living experience across Brooklyn, Manhattan, Queens, and Washington, D.C..Our fully renovated homes come with all utilities included, high-speed Wi-Fi, laundry facilities, and regular cleaning services, so you can focus on what matters most.Residents also enjoy access to premium amenities:Spacious rooftopsInviting backyardsWell-equipped gymsCommunity events that connect tenants from diverse cultures and backgroundsAt Outpost, community living means more than just sharing a space. It’s about enriching your lifestyle through shared experiences and supportive networks. Our locations in prime New York neighborhoods offer convenient access to public transportation, dining, and entertainment, making it easy to live, work, and play in the city.Choose Outpost for a flexible, affordable, and hassle-free coliving option in New York. Experience the perfect blend of privacy and community, with professional management ensuring your comfort and safety every step of the way. Discover your next home with Outpost and join a dynamic network of like-minded individuals ready to grow and thrive together.Explore our coliving spaces
Outpost (outpost.me) has 98 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Showing 19 reviews with 1 star · Clear filters
Hector S.
Management was extremely unprofessional and was incoherent in trying to help me in the lease renewal process!
Response from OutpostSep 10, 2025
Thank you for sharing your feedback.
Daniel O.
I highly recommend not using Outpost. There is a risk that things are not ideal and then you will be completely stuck. Here is my experience: My room is nothing like the pictures advertised. It feels like a crack den. Unfortunately, the rest of the housemates also discovered this too late for their own rooms. They took 2 weeks to decide to relocate me under the condition I clean the room I'm relocating to, then told me I can't relocate because my stay is no longer long enough anymore... My room is also right beside the central AC and is absolutely freezing all the time. There is no window, just a shutter that is on the ceiling that I can't reach (I'm 6'2") and won't move anyways. I was also overcharged $400 by mistake and now I'm 2 weeks trying to get the overcharge back. I wish I could share pictures of how bad the situation I'm in.
Response from OutpostSep 18, 2025
Thank you for the feedback. We are sorry for the experience you have. We will work with the operations department on fixing the maintenance issues and the accounting department on the confusion with the payments. We will make sure to improve our services.
Joseph
Our experience with Outpost has been underwhelming. They set ambitious targets but failed to deliver, missing them by more than half. Beyond performance, the bigger issue is their lack of transparency. The financial reporting is confusing, inaccurate, and difficult to interpret. When we’ve tried to get clarity, their team has been uncooperative and dismissive. There are better co-living companies out there—ones that communicate openly, provide clear accounting, and follow through on their commitments. We strongly recommend looking elsewhere.
Response from OutpostJul 23, 2025
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience with Outpost did not meet expectations. We take concerns like yours seriously, as transparency, communication, and performance are core values we strive to uphold.
Erismar B.
The unit I reserved was unavailable upon arrival, and the alternative offered was subpar—dirty, overcrowded, and nothing like the photos.
Response from OutpostJun 20, 2025
We sincerely apologize for the inconvenience you experienced upon arrival. We understand how frustrating it must have been to not receive the exact unit you reserved, and we regret that the alternative accommodation did not meet your expectations. Our goal is always to provide clean, comfortable, and accurately represented housing, and it's clear in this case that we fell short. We take your concerns seriously and are reviewing this situation internally to ensure that similar issues do not happen in the future.
Mellanee G.
SCAM. I have not rented from Outpost because my correspondence with the staff has been absolutely unprofessional. They are very pushy about starting the "booking" process without providing a tour of the living space or basic details like the breakdown of rent expenses, information about roommates, etc. It honestly feels like a major SCAM. I am not convinced that Outpost is a legit site. RUN!
Response from OutpostApr 24, 2025
Thank you for sharing your feedback — we're genuinely sorry to hear that your experience with our team left you feeling uncomfortable. Transparency and professionalism are core values at Outpost, and it’s disheartening to hear that we fell short in your interaction. We aim to provide clear information about pricing, roommate details, and unit availability, and we're continuously working to improve our communication and service. Tours are always available per request for most of our properties, and we're always happy to provide thorough details before proceeding with any booking.
Liza
I am renting a room at this address, I do not recommend it!!! Because the building is being renovated, every day from 7 am to 6 pm they drill, knock, etc. They are very noisy! There is no security for the room and apartment!!! All the builders have access to the apartment! People come without notice or even a knock on the door! It's just awful! For 5 people they provided only one frying pan and one saucepan. Also, the photos on the the Amenities on website are false, this is not this building.
Response from OutpostMay 15, 2025
Thank you for your feedback. We apologize for the inconvenience caused by renovation noise and understand your frustration. We’re addressing concerns around access and security with our contractors to ensure better communication and privacy moving forward. Regarding the kitchen items and amenities photos, we’re reviewing these to ensure they accurately reflect the property. Your input is valuable, and we’re working to improve.
Simone R T.
This is a complete scam. The place you end up with isn't even the place photographed. The staff is a joke. They literally paired somone with service dogs with someone allergic to dogs. Twice. And they never admit to or fix mistakes. These people shouldn't be allowed to run a business.
Response from OutpostMar 17, 2025
Hi Simone, Thank you for your review. We are sorry about these issues. We try to keep a high level of our services, and your feedback shows that there is always room for improvement. We will make sure to address the above-mentioned issues. Best, The Outpost Club Team
Brysen R.
Avoid the Owens House at Outpost – Looks Deceive Do not be fooled by the shiny renovations at the Owens house of Outpost. Beneath the surface lies a nightmare of unresolved maintenance issues and mismanagement. The dishwasher has been broken since move-in, leaking water and contributing to pest problems, while the sink plumbing leaks, causing cabinet damage and mold risks. Closets are poorly installed and collapse, damaging belongings. Mold and mildew were merely grouted over in the shower, posing health risks. Maintenance routinely marks tickets as “complete” without resolving anything, leaving residents to fight for even basic fixes like air and fridge filters. The trash bin is broken, exacerbating pest issues, and WiFi connectivity is unreliable. Outpost prioritizes appearances over functionality and resident well-being. Save yourself the frustration, expense, and health risks—look elsewhere.
Response from OutpostDec 23, 2024
We’re deeply sorry to hear about your experience at Owens House, and we sincerely apologize for the challenges you’ve faced during your stay. Your concerns about unresolved maintenance issues, pest problems, and other inconveniences are extremely concerning to us. Providing a safe, functional, and comfortable living environment is our top priority, and it’s clear that we fell short in meeting your expectations. We take every resident’s feedback seriously and are actively reviewing the issues you mentioned to ensure they are addressed promptly and thoroughly. Our maintenance team has been made aware of the specific items you’ve outlined. Additionally, we are revisiting our ticket completion process to prevent any recurrence of unresolved requests being marked as complete. We truly regret that your experience did not reflect the standards we aim to uphold.