OutdoorMasterOutdoorMaster® believes that all of us deserve the opportunity to enjoy the joyful experience of participating in outdoor sports. As we were unhappy with the general situation of good outdoor gears costing way too much money, we now have our brand to bring cutting-edge technologies to mid-priced products.What's more, we had become, in 2021, one of the Official Supplier to the U.S. Ski Team named by The U.S. Ski and Snowboard Association (USSSA)
OutdoorMaster (outdoormaster.com) has 351 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Outdoor & Winter Sports · Los Angeles, California
Excellent
Outdoor & Winter Sports · Bakersfield, California
Excellent
Outdoor & Winter Sports · City Of Industry, California
Excellent
Outdoor & Winter Sports · Torrance, California
Excellent
Showing 240 reviews with 5 stars · Clear filters
Pure I.
Fantastic customer support. Don’t hesitate to buy from this company.
Response from OutdoorMasterMar 26, 2026
Thank you so much for your kind words! We truly appreciate your support and are very happy to hear that you had a great experience with our customer service. If you ever need any assistance in the future, please feel free to reach out. 😊
Maynard P.
The entire Support Team associated with OutdoorMaster did an excellent job in meeting our expectations in exchanging a ski helmet for our son, by understanding the request for initially a refund, then rising to the occasion by offering the opportunity to allow the ability for my son to enjoy a more suitable replacement helmet and at no significant cost difference. The experience involved a support team of individuals who pulled together for the customer by communicating exceptionally well which is much appreciated in today’s busy society. Thank you!
Response from OutdoorMasterMar 23, 2026
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. We're really glad we could help find a helmet that works better for your son. If you ever need anything in the future, please don’t hesitate to reach out. 😊
Trisha M.
Excellent Customer Service! Outdoor Master's customer service team was extremely responsive and helpful!
Response from OutdoorMasterMar 11, 2026
Thank you so much for your kind words! We’re truly glad to hear that you had a great experience with our customer service team. Your support means a lot to us, and we’re always here if you need any assistance in the future. 😊 Thanks again for choosing OutdoorMaster!
gstonne
Excellent products and customer service! Very happy with my Shark III inflatable pump. Premium product!
Response from OutdoorMasterMar 11, 2026
Thank you so much for your kind words! We're thrilled to hear that you're happy with your Shark III inflatable pump and that it’s been working well for you. Providing premium products and great customer service is always our goal, so your feedback truly means a lot to us. If you ever need any assistance in the future, please feel free to reach out. Thanks again for your support! 😊
Chad L.
The handle broke off my ski boot bag and I reached out to outdoormaster customer service. They stated they would look into my request and the next day I got a response. I was skeptical they would help as the product was out of warranty but to my surprise, they are sending me a brand new bag! I was pleasantly surprised they decided to replace it and I will continue to recommend their products just for the service alone.
Response from OutdoorMasterMar 10, 2026
Thanks for the great feedback! We’re glad you had a positive experience with us. Your satisfaction means a lot!
Mike
Very helpful and responsive customer service!
Response from OutdoorMasterMar 9, 2026
Thanks for the great feedback! We’re glad you had a positive experience with us. Your satisfaction means a lot!
Zachary W.
Truly cares about their customers, showed genuine concern when I reached out to the support team about a helmet being delivered in damaged packaging. And the helmet is great!
Response from OutdoorMasterMar 6, 2026
Thank you so much for your kind words and for taking the time to share your experience! We truly appreciate you reaching out to our support team and are glad we could assist you. It means a lot to us to know that you felt supported and taken care of. We’re also very happy to hear that you’re enjoying the helmet! If you ever need any assistance in the future, please don’t hesitate to reach out. Thank you again for your support!
Justin
Quick shipping! In fact, I dropped the glasses on the way to the mountain and scratch the lens, they’re sending em a replacement as we speak. Customer service is exceptional.
Response from OutdoorMasterMar 5, 2026
Thanks for the great feedback! We’re glad you had a positive experience with us. Your satisfaction means a lot!