OutdoorMasterOutdoorMasterยฎ believes that all of us deserve the opportunity to enjoy the joyful experience of participating in outdoor sports. As we were unhappy with the general situation of good outdoor gears costing way too much money, we now have our brand to bring cutting-edge technologies to mid-priced products.What's more, we had become, in 2021, one of the Official Supplier to the U.S. Ski Team named by The U.S. Ski and Snowboard Association (USSSA)
OutdoorMaster (outdoormaster.com) has 351 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Outdoor & Winter Sports ยท Los Angeles, California
Excellent
Outdoor & Winter Sports ยท Bakersfield, California
Excellent
Outdoor & Winter Sports ยท City Of Industry, California
Excellent
Outdoor & Winter Sports ยท Torrance, California
Excellent
Showing 240 reviews with 5 stars ยท Clear filters
John L.
Ordered two pairs, one got pretty scratched up (faulty coating perhaps?) but they did an immediate warranty replacement. Good to know they stand behind the product.
Response from OutdoorMasterJun 18, 2024
Thank you for your support and your encouragement to the customer service team. We will continue to work hard and wish you a nice day!โค
Kenny K.
Customer service representative was very attentive in answering my concerns and got this issue resolved right away.
Response from OutdoorMasterFeb 28, 2024
We're delighted to hear about your satisfaction with our service. ๐ If you have any more questions or need further assistance, feel free to reach out. Have a nice day๏ผ
Maven
Needed my gear asap, notified support. It arrived next day!
Response from OutdoorMasterJun 18, 2024
Dear Customer, we appreciate your support and wish you a fantastic day ahead! ๐
LC
Haven't had a chance to use them yet, but the googles appear to be as advertised and good quality.
Response from OutdoorMasterFeb 28, 2024
Thank you for your appreciation of our products. We wish you a joyful and fulfilling life! ๐๐
glen M.
I ordered some googles and paid for them online I then decided to try and CANCEL that order as I wanted to purchase a different style No problems My $ was refunded , easy peasy Great customer service Will shop w them again soon ๐๐
Response from OutdoorMasterFeb 28, 2024
Thank you for your support and your encouragement to the customer service team. We will continue to work hard and wish you a nice day!
Trail C.
I was impressed to receive a prompt response to my inquiry about package delivery date from a real person. It was professional and curtious, with a follow-up as well. They seem to understand the simple concept that great customer service goes a long way towards customer loyalty, and I intend to buy from them again soon!
Response from OutdoorMasterFeb 28, 2024
Thank you very much for your great support, and we're thrilled that you had a positive shopping experience. Wishing you a wonderful day ahead!
Jordan B.
Solved my issue
Response from OutdoorMasterFeb 28, 2024
Thank you so much for your trust and support. We sincerely wish you a happy life and all the best!
Elizabeth N.
Helmet had a flaw after first use, outdoor master sent me a new one in time for our next snowboarding trip. Much appreciated!
Response from OutdoorMasterJun 18, 2024
Thank you for your great support! ๐ We're delighted to hear that you received quick and helpful assistance from our team.