OutdoorMaster Reviews | Read Customer Reviews of outdoormaster.com

OutdoorMasterReviews of outdoormaster.com

4.0351 reviews
Outdoor & Winter Sports
600 W Terrace Dr, Suite A, San Dimas, California

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OutdoorMaster

About OutdoorMaster

OutdoorMaster® believes that all of us deserve the opportunity to enjoy the joyful experience of participating in outdoor sports. As we were unhappy with the general situation of good outdoor gears costing way too much money, we now have our brand to bring cutting-edge technologies to mid-priced products.What's more, we had become, in 2021, one of the Official Supplier to the U.S. Ski Team named by The U.S. Ski and Snowboard Association (USSSA)

OutdoorMaster (outdoormaster.com) has 351 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: outdoormaster.com
Website: outdoormaster.com
Category: Outdoor & Winter Sports
Location: San Dimas, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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OutdoorMaster reviews

Showing 26 reviews with 4 stars · Clear filters

Thomas B.
Jun 24, 2025
Outdoor Master Goggles
I ordered some googles with an extra lens. The extra lens was shipped separate from the goggles and it took extra time for it to arrive. Both were is perfect shape when received and the quality appear excellent. The price seem more than fair as I have paid much more for the mainline brands (Smith, Anon, Oakley). I will order again!
Response from OutdoorMasterJun 26, 2025
Thanks for the great feedback! We’re glad you had a positive experience with us. Your satisfaction means a lot!
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Dennis N.
Jun 22, 2025
Shark 3
Shark 3. Delayed delivery from purchase date due to no stock but didn't need it yet anyway. Tested it on one 10.5' yoga paddle board after charging fully. Note-wasn't sure what showed battery charge status until plugging in to charge and found there are four lights that make a border around the screen that indicate battery. Screen can't be seen in daylight without shading it. The paddle board was inflated in an impressive 3:53 to 15 psi. 1:15 was Low pressure time included in that. Dual high pressure pumps is a great thing. Would be even better if the dual high pressure pumps would operate when plugged in to a 120V outlet... would just need the hardware to handle the higher power draw of two pumps. Also would like a bag for it. So far I like it and am impressed. Summer here is just getting rolling so will be getting used in a weeks time. That will be the second test.
Response from OutdoorMasterJun 24, 2025
Hello, Dennis. Thank you so much for your kind words! We're thrilled to hear you're happy with our product. We appreciate your support! Thanks for the great feedback! We’re glad you had a positive experience with us. Your satisfaction means a lot! Thank you for your amazing review! We're grateful for your support and look forward to serving you again! It’s great to hear that you’re satisfied! Thanks for the awesome feedback – we truly appreciate it!
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CPrior
Mar 18, 2025
Great goggles
Great goggles, no misting
Response from OutdoorMasterMar 20, 2025
Hello CPrior, we’re thrilled to hear that your goggles are performing well and staying mist-free! Thank you for sharing your experience. Enjoy your life!
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M.A.
Mar 15, 2025
Good customer support
Bought a SUP pump which was delivered fast and is of good quality. Had a defect on the nozzle adapter and the communication with the support was helpful and easy.
Response from OutdoorMasterMar 17, 2025
Hello M, thank you for your feedback! We’re glad to hear that you’re satisfied with the delivery and quality of the SUP pump. We apologize for the issue with the nozzle adapter, but we’re happy that our support team could assist you effectively.
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Erik M.
Mar 6, 2025
Mistakes were made and made up for.
Mistakes were made, but accountability was maintained and the situation was made right. I ordered googles and a helmet for a skiing event and paid for the expedited shipping. Neither items arrived on time and the helmet was severely delayed. Outdoor Master refunded my shipping cost without question and stayed with me throughout the process of the helmet being stuck in transit. There were never excuses or punting of responsibility. The products are quality and the service did the best they could provided the struggles.
Response from OutdoorMasterMar 10, 2025
Hello Erik, thank you for your understanding and kind words – we're glad we could resolve the issue and appreciate your support!
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Dan
Mar 1, 2025
Brilliant Goggles with some stock issues
Ordered some Falcon Goggles, they were fantastic. Worked really well with my Smith Helmet. Only downside is not being able to order additional Zeiss lenses at the moment. Would give 5 stars if more stock available.
Response from OutdoorMasterMar 3, 2025
Hello Dan, thank you for your great feedback! We're so glad to hear that the Falcon Goggles worked well with your Smith Helmet. We completely understand your frustration with the lens availability, and we're working hard to restock them. We appreciate your patience and hope to have them available soon! Thanks again for your support!
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david L.
Mar 1, 2025
Easy to navigate on the website
Easy to navigate on the website. I like the helmet I bought. I did not care for the automatic discount. Why not price the items correctly to begin with?
Response from OutdoorMasterMar 3, 2025
Hello David, thank you for your feedback! We're glad to hear you found our website easy to navigate and that you like the helmet. We apologize for any confusion caused by the automatic discount. We aim to offer promotions to give customers the best possible value, and we appreciate your input on this. If you have any other questions or suggestions, feel free to reach out!
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KR
Mar 1, 2025
headphones are OK
headphones are OK, they don’t pick up on my voice command commands as much through my helmet as my old one did
Response from OutdoorMasterMar 3, 2025
Hello, thank you for sharing your feedback! We're glad the headphones are working for you, though we understand your concern about the voice command sensitivity. We’ll definitely take this into consideration for future improvements. If you have any other questions or need assistance, feel free to reach out!
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